Shift is the leading AI platform for insurance. Shift combines generative, agentic, and predictive AI to transform underwriting, claims, and fraud and risk - driving operational efficiency, exceptional customer experiences and measurable business impact. Trusted by the world's leading insurers, Shift delivers AI when and where it matters most, at scale and with proven results.
Our culture is built on innovation, trust, and a drive to transform the insurance industry through our SaaS platform. We come from more than 50 different countries and cultures and together we are creating the future of insurance.
Our super-duper Engineering Team lies at the core of the value we offer to our customers. We solve complex problems by working not only within our squads, but also by working collaboratively with other teams across the organization. If you are excited by solving complex technical challenges, this is the right place for you!
We work with modern technologies and always encourage our team to explore what’s new in the market. Our main tools are:
ABOUT THE ROLE
We’re looking for a Service Architect to help our Engineering and Data Science teams design, build, and continuously improve high-quality services on Microsoft Azure. In this role, you’ll set architectural direction, establish standards and patterns, and partner hands-on with teams to ensure our services are reliable, secure, scalable, observable, and cost-effective throughout their lifecycle.
You’ll be a bridge between software engineering, data science, platform/DevOps, and security, ensuring that everything from APIs and event-driven systems to model-serving and data products can be shipped and operated with confidence.
WHAT YOU’LL DO
The Service Architect will have a dual mission. On the one hand, you will handle more API-related architecture responsibilities:
On the other hand, you will play an active part on designing the way we want to build agentic AI capabilities at Shift, through:
WHAT WE ARE LOOKING FOR
In order to be successful in this high-level and deeply strategic position, we are looking for a rare combination of skills..
From a tech perspective, the following list is non-exhaustive:
Must-have:
Nice-to-have:
At Shift Technology, we hire talented people and we believe that how we get things done matters as much as what we achieve. We have built a list of 10 High-Impact Behaviors representing the mindset and actions that define success for all Shifters. Some of them would be key to succeed in this role:
Recruitment process
#LI-RH1 #LI-HYBRID
To support our permanent, full time employees at every stage of their careers and lives, we provide a competitive total rewards and benefits package. Here are the global benefits we’d like to highlight:
Additional benefits may be offered by country, based on your eligibility - ask your recruiter for more information. Intern and Apprentice positions may receive some of these benefits - ask your recruiter for more details.
At Shift we strive to be a diverse and inclusive workforce. We welcome applications from and hire people who will contribute to the diversity of our company, without regard to race, color, religion, marital status, age, national or ethnic origin, physical or mental disability, medical condition, pregnancy, genetic information, gender identity or expression, sexual orientation, or other non-merit criteria.
Shift Technology is committed to providing reasonable accommodations for qualified individuals with disabilities in our application and employment process. Should you require accommodation, please email accommodation@shift-technology.com and we will work with you to meet your accessibility needs.
Please be aware of scammers and only trust correspondence that comes from emails ending in "shift-technology.com". We will never do initial outreach to you via Whatsapp/Text/SMS, never ask for banking information or personal identification numbers (ex. Social Security Number) as part of our recruitment process.
Shift Technology does not accept unsolicited CVs from recruiters or employment agencies in response to the Shift Technology Careers page or a Shift Technology social media post. Any unsolicited CVs, including those submitted directly to hiring managers, are deemed to be the property of Shift Technology.