Service Sales Manager-Pharma (Based in South Korea)
- Development of growth-strategy for the assigned country- and customer-portfolio
- Setting-up and executing a sales-plan with focus on technical solutions
- Customer-account-/ relation-management; handling of situations
- Steer and support local agents in countries where we work with agents
- Identify potential and promote service-products like spare-parts, service, preventive maintenance, modernizations, service-contracts etc.
- Following-through the entire sales-cycle from lead-generation to collection
- Coordination of larger projects and technical assignments with the manufacturing sites, technical team and customers
- Consult with manager and document and steer activities in CRM
- Handling customer complaints to ensure that concerns are resolved to the customer's satisfaction
- Other activities related to the market-development
Qualifications
- Bachelor or Master Degree in Engineering or/and other fields
- Minimum of 3-year experience in technical sales, automation, system solution, preferably in machinery industry or technical industrial products
- Good experience with MS Office, CRM. Experience with SAP is preferred
- Good English, both in spoken and writing
- Good Korean spoken and written language
- Strong customers orientation; detail-oriented and excellent problem-solving skills
- Strong communication skills and able to handle multiple tasks using organizational skills
- Proven ability to work independently on your own initiatives as well as in a team- environment with ability to travel in the region.