Social Media and Community Manager
(Global) Social Media and Community Manager
Scandit London
Scandit gives people superpowers. Whether enabling delivery drivers to make quicker deliveries, matching a patient with their medication or allowing retailers to make store operations more efficient, our technology automates workflows and provides actionable insights to help businesses in a variety of industries. Join us, as we continue to expand, grow and innovate, and help take Scandit to the next level.
Marketing at Scandit
There is something truly magical about Scandit technology. Our marketing team is responsible for translating this magic into tangible benefits for customers in different industries all over the world. We don't just support the business. We drive success. How do we do it? With advanced marketing tools, heaps of creativity and a great team to work alongside. If you want to build something special, elevate your career and see your work come to life, then this is the team for you.
Your Opportunity
As Social Media and Community Manager, you'll own Scandit's social strategy end-to-end, defining how the world experiences our brand across social channels. This is a hands-on, strategic role where you'll translate our enterprise technology story into engaging content that resonates with diverse audiences - from technical developers to C-suite executives across retail, logistics, airlines and other sectors. You’ll bring a creative yet data-driven mindset with strong storytelling capabilities.
You'll join a highly collaborative Marketing Team with real influence across the organization. Bring fresh thinking, scale proven programs, and position social media as a measurable growth channel for a fast-growing AI and computer vision company.
What You Will Do
Social Media Strategy & Channel Management
- Own, execute, and report on Scandit's organic social strategy across LinkedIn, Instagram, YouTube, and emerging platforms
- Create and publish high-quality content - video, visuals, carousels, surveys - optimized for each platform
- Manage LinkedIn Newsletter and articles to extend thought leadership reach
- Leverage AI tools and LLMs to enhance efficiency, creativity, and content quality across all social activities while retaining originality
Executive & SME Thought Leadership
- Partner with company subject matter experts and executives to develop custom thought leadership content via their own social profiles
- Plan ideation sessions and create multi-format posts that position our leaders as industry voices
- Manage approval process, publishing schedule, and performance tracking
Employee Advocacy Program Leadership
- Lead and scale Scandit's employee advocacy program using Oktopost, driving adoption, participation and engagement
- Manage platform administration, content creation, supplier relationships, user communications, and reporting
Community Building & Engagement
- Design and execute engagement strategies across forums (Reddit, G2, industry communities)
- Build relationships with customers, influencers, and product users to drive authentic engagement
- Foster advocacy through user reviews and active community participation
Measurement & Optimization
- Continuous measurement across all social channels that demonstrates business outcomes from engagement to pipeline contribution
- Track key metrics (engagement, reach, CTR, brand sentiment) and translate data into insights
- Test and optimize continuously to refine strategy and demonstrate ROI
Collaboration & Cross-Function Support
- As part of the Marketing Communications Team, you’ll work closely across the Marketing Team (Content, Field, Paid Media, Digital, Events) and cross-functionally with other Teams (Product, People, Workplace) to align social activity with broader marketing campaigns and business activities.
- Contribute ideas to video, brand, and campaign projects that integrate social channels effectively
Who we look for
Required
- 5+ years B2B social media experience, ideally within enterprise software, SaaS, or similar technology sectors
- Degree-level education in Marketing or equivalent work experience
- Proven track record scaling social channels from strategy to execution with measurable brand impact
- Executive collaboration experience: Skilled at working with senior leaders on social thought leadership and providing expert guidance personal profile activity
- Deep LinkedIn expertise and strong working knowledge of Instagram, YouTube, and emerging platforms. Naturally curious about platform evolution - when algorithms change, you're the first to know
- Exceptional storytelling and copywriting with sharp visual and video instincts
- Data fluency: Navigate analytics, drive optimization, and connect social activity to business results
- Multi-format content creation: Comfortable producing video, graphics, carousels, and interactive elements
- Employee advocacy experience: Oktopost or equivalent platform knowledge preferred
- AI-powered workflow: Proven experience using AI tools, LLMs, and automation to drive efficiency, enhance creativity, and optimize social processes
- Strategic executor: Set direction and roll up your sleeves to make things happen
- Knowledge of Google Analytics, Hockeystack, Canva or similar platforms preferred
- Supplier management experience (designers, video editors, agencies)
- Native/fluent English speaker
Your style
- Clear, informative, human communication that reflects innovative culture
- High standards for detail, brand consistency, and accuracy
- Thrives in fast-paced, high-ownership environments with evolving priorities
The good stuff
Here are just some of the reasons why people choose to build their career at Scandit:
- We are proud to be “Great Place to Work” Certified in 7 countries!
- Opportunity to work with world-class sales leaders and SaaS experts
- Smart, people-first culture
- Flexible, office, hybrid or home working
- Innovation hackathons
- Global team outings
- Festive/end of year all company celebrations
- Your birthday off
- Learning and development opportunities
- Mentoring programs
- An attractive individual equity plan in a high growth company
- Top notch tech pack to enable you to do your most productive work
- Brand new optimized-for-hybrid working HQ in Zurich as well as local offices in hotspots London, Tampere, Warsaw, Singapore and Tokyo
- As well as specific benefits related to the location you are joining
You could be the difference
At Scandit we strive to create an inclusive environment that empowers our employees. We believe that our products and services benefit from our diverse backgrounds and experiences and are proud to be a safe space for all.
All qualified applications will receive consideration for employment without regard to race, colour, nationality, religion, sexual orientation, gender, gender identity, age, physical [dis]ability or length of time spent unemployed.
Imagine the What. Build the How.
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