Solutions Analyst
The Business Solution Analyst at TA Services plays a key role in improving business operations by identifying technical challenges and implementing effective system-based solutions. This position works closely with various departments to design optimized processes, troubleshoot application issues, and support system enhancements. The ideal candidate will have a strong understanding of IT systems, programming concepts, and cross-functional collaboration.
Responsibilities
- Learn core systems and business unit operations to identify technical challenges and solutions
- Design, configure, and develop optimized business processes supported by technology
- Troubleshoot and resolve application and system issues
- Analyze and provide input on system enhancement requests to support decision-making
- Document business applications and assist with software lifecycle management
Work Environment
- Professional, collaborative, and technology-focused environment
- Involves cross-functional work with business units and IT teams
- May require hybrid or on-site presence depending on company policies
Qualifications
Education
- Bachelor’s degree in Computer Science, Information Systems, or a related field preferred
Experience
- Experience in similar business analyst or IT solution roles preferred (3-4 years ideal)
- Computer programming and systems analysis/design
- Software reference libraries, security systems, and networking
- Familiarity with multiple programming languages
Personality Traits
- Analytical and detail-oriented
- Strong communication and listening skills
- Problem-solver with a proactive mindset
- Collaborative and customer-focused
- Comfortable working across departments and managing multiple tasks
Additional Information
Pay/Benefits/Perks
- 85k
- Incentives tied to performance
- PTO that grows with tenure: accrue up to 5 days in the first year; 2 weeks’ vacation + 1 week PTO at your first anniversary
- Medical, Dental, Vision, Life Insurance, Disability coverage
- Additional perks: Doc-On-Demand, Tuition Reimbursement, Paid Volunteer Day, Employee Assistance Program
All your information will be kept confidential according to EEO guidelines.