Solutions Engineer - West

HYPR, the Identity Assurance Company, helps organizations create trust in the identity lifecycle.  We are a community of bold thinkers and energetic doers who imagined a brand new approach to identity security and, at the same time, are eliminating a pervasive and persistent 60-year old problem – the password. Since being founded in 2014, the company has grown to be the premium provider of authentication security to marquee brands around the globe and are quickly becoming the recognized leader in Identity Assurance. We are looking for exceptional people with the ambition and the will to positively change the world. If that sounds like you, join us on our mission to create a passwordless world and secure the identity lifecycle.

Only applicants located the WEST will be considered for this role. 

Your Role and Impact

HYPR is currently seeking a Solutions Engineer to join the quickly growing family. The world’s largest organizations deploy HYPR to eliminate fraud, phishing and credential reuse – all while enhancing customer and employee experiences. The Solutions Engineer has the ability to take part in this mission of removing all passwords and shared secrets from global enterprises as well as verifying individuals are who they say they are. 

This role requires a multifaceted individual who can ensure successful deployments of Proof-of-Values and ensure the communication of value during the sales process. The role demands that you are objective oriented and able work across complex and shifting environments.

A Solutions Engineer should have demonstrated experience in collaborative communication environments with both internal and external teams. The role provides architecture leadership & subject matter expertise to client engagements focusing on Passwordless authentication and Identity verification  implementation and adoption.

Key Solutions Engineer Responsibilities:

• Develop and Execute Proof-of-Value (POV) plans intended to sell value to customers, while driving a strong technical understanding of the HYPR Identity Platform
• The Solutions Engineer creates innovative and practical designs that account for the end-to-end technical value of a solution, in line with the business strategy and objectives and within the context of HYPR
• Enable customer success by managing expectations and risks during the POV
• Help drive product innovation and customization using AI tools and collaboration with engineering teams

To qualify for the role, you must have:

• Minimum of 3+ years in a pre-Solutions Engineering role
• Thorough communication skills and an understanding of how to sell customer value 
• Experience with authentication protocols (SAML/OAuth/OIDC), Multi Factor Authentication, Identity Providers (Microsoft Entra ID, Ping Identity, Okta, ForgeRock or others)
• Experience or comfort in the use and guidance of REST APIs and SDKs
• Managed complex, enterprise sale cycles as a lead Solutions Engineer
• Experience with AI tools such as Claude, Cursor, OpenAI, Etc.

Ideally, you’ll also have some of the following:

• As this is a role may include global focus and responsibilities, you may be required to work outside of the normal working hours in your time zone to partner with other IT Services staff globally
• Knowledge of enterprise architecture including load balancing, application firewalls, SIEM, etc.
• Experience or comfort with FIDO UAF and FIDO2 
• Experience with Identity Access Management standards such as SAML, OIDC, and OAuth2.0 

Note:

This position is US Remote supporting the western half of the US

This position will require up to 30% of domestic travel for events and customer onsites, as well as some possible international travel.

H1B/Visa support is not currently available for this specific position

HYPR is an Equal Opportunity Employer

OTE (on-target earnings): $200k - 225k (USD)

On-target earnings (OTE) is the total compensation an employee can expect to earn if they meet their performance targets. It's a projected salary that includes an employee's base salary plus their variable pay.

Our salary ranges are based on paying competitively for our size and industry, and are one part of our total compensation package that also includes equity, benefits, and other opportunities at HYPR. Individual pay decisions are based on a number of factors, including qualifications for the role, experience level, skillset, and balancing internal equity relative to other HYPRions. We expect the majority of the candidates who are offered roles at HYPR to fall healthily throughout the range based on these factors. 

As the premium provider of authentication security, HYPR is committed to preventing identity fraud by safely and accurately verifying the identities of our employees. Accordingly, all new employees are required to participate in an automated identity verification process, which includes document verification, location detection, and facial recognition, on their first day of employment with the Company.  To learn more about this identity verification process, please contact peopleops@hypr.com.

HYPR is an Equal Employment Opportunity employer and will not discriminate against an applicant or employee based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or any other applicable legally protected characteristic under federal, state or local law. 

Applicants with disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state and/or local laws.  A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on HYPR. Please inform peopleops@hypr.com if you need assistance completing HYPR’s application process.