Spa Receptionist - House of Healing (HoH 26)
The Rooster
The Rooster is an architectural gem and wellbeing resort at the magical island of Antiparos.
We are working towards a distinctive vision to make The Rooster one of the most unique international destinations.
We are offering a wide range of tailormade activations, wellbeing programs, comfort food from local ingredients, exquisite private houses, and above all a unique hospitality sanctuary filled with new adventures and a harmonious lifestyle.
We are welcoming all of our guests with open hearts and minds in order to create memories that will forever stay with them, feelings of nostalgia, longing, self- love, tranquillity, happiness and mind, body & spirit stimulations.
The Role
We are seeking to recruit for season 2026 (May -October). Our House of Healing Receptionist is an extremely valuable member of our team, since he or she will be the first official presence and contact between The House of Healing and our guests.
He or she needs to become an extension of our vision, to be able to understand our ethics, policies & principles, to seize them and apply them within their everyday life.
To be willing to represent The Rooster as our team member while on site yet also towards the outside world, so we can rise together and be willing to provide a home away from home.
We are building an environment where personalized relationships between our team and our guests influence our space. We are contracting these relationships on mutual respect & generosity, while we need to be able to deliver our one of a kind services and offerings based on accountability and extreme professionalism.
To be successful in this role you will have:
- Serve as a role model.
- Be well groomed and articulate in fluent Greek & English at all times.
- Have an eye for attention to details, by maintaining a neat front desk, reception area, and overlooking our amenities at all times.
- Be willing and able to absorb our principles with accountability and professionalism.
- Be open and interested towards our training, scheduling, evaluating and counselling with discipline and at the same time remain driven by motivation.
- Welcome and acknowledge all guests according to our principles (personalized relationships) by anticipating and addressing their service needs.
- Project confidence through your words and body language while interacting with our guests.
- Develop and maintain positive working relationships with others.
- Be aware of all our amenities, offers, programs, our inhouse activations, prioritize them and be able to promote them properly to our guests.
- Work constantly as a team along other reception agents, guest relations representatives, plus all Rooster team members to reach common goals.
- Keep yourself and all other members informed about all guests.
- Provide a neat and clear day to day excel.
- Be in direct contact with our Housekeeping Leader regarding arrivals and departures in order to be on top of accurate housekeeping duties.
- Be in direct contact with our grooms at all times.
- Remain comfortable and confident answering phones at all times.
- Never leavethe front desk unattended
- Provide accurate information regarding outdoor activities & proposals and be able to coordinate them along our external partners/sources (also maintain a respectful and at the same time close relationship with them)
Requirements
- Ability to multitask
- Strong communication skills
- Eager to be trained, able to process information
- Excellent articulation and rich vocabulary of Greek & English
- Organizational skills
- Knowledge of technology and MS Office applications
- Team player and problem solver (within our ethics and principles)
- Ability to coordinate effectively towards the achievement of important organizational goals
- Passionate for work and evolvement
- Goal oriented
- Generous and Attentive
- Have an eye for detail
- Experience in hospitality is a plus
Benefits
- Competitive salary & benefits
- Accommodation with cohabitation in staff house. Laundry & wifi available
- On shift meal
- Transportation services provided to / from staff houses and resort
- Boat tickets to Antiparos
- Uniform and shoes provided
- Discounts in local shops
- Long term career
- Ongoing training opportunities
- Employee Recognition Program
- Dynamic, Friendly, Supportive & Respectful working environment