Sr. Manager, Enterprise Applications
Knix is an award-winning intimate apparel and activewear brand that is re-inventing intimates for real life. Through our innovative products and our engaged community, we are empowering people everywhere to be unapologetically free. Launched in 2013, we are one of the fastest-growing intimate apparel brands in North America and are globally recognized as an innovator within the apparel space. We reach over 3 million customers through our online stores, Knix retail locations across North America and channels such as wholesale and Amazon. We are revolutionizing the apparel industry with our best-in-class customer experience, innovative products and brands Knix and Kt by Knix. Come join us if you are looking for a purpose-driven and authentic career!
As the Sr. Manager, Enterprise Systems, you are the architect and primary owner of our core business application ecosystem. Your mission is to bridge the gap between technical infrastructure and business strategy, ensuring our ERP, Merchandise Planning, PIM, and Supply Chain systems are seamlessly integrated to power our global operations. You will ensure that data moves accurately from the first spark of product creation to the final sale, directly contributing to our strategic growth and operational excellence.
About You:
Data Integrity Advocate: You possess a high accountability mindset toward data accuracy, treating SKU master data and inventory synchronization with the precision they deserve.
Systems Architect Mindset: You are curious and proactive, constantly looking for ways to resolve systemic "bottlenecks" and replace manual workarounds with automated, elegant system processes.
The Translator: You are a strong communicator who can take complex system architecture and explain technical constraints to Merchandisers and Supply Chain Managers in plain English.
Collaborative Problem Solver: You thrive on diagnosing and resolving integration failures and operational breakdowns, partnering across the organization to find lasting solutions.
The Opportunity:
Ecosystem Management: You will lead the functional management and high-level synchronization of our core tech stack, including ERP, Merchandise Planning, and Digital Sales Channels.
Strategic Operations Partnering: You will partner closely with Planning and Sourcing teams to ensure tools are correctly fed with historical sales and inventory data to facilitate accurate re-forecasting and global factory commitments.
Data & Inventory Governance: You will design and enforce our "Single Source of Truth" strategy, reconciling inventory across e-commerce, retail POS, and distribution centers to eliminate stockouts.
Brand & Supply Chain Growth: You will own the operational reliability of EDI and WMS integrations, ensuring that ASNs and tracking data flow accurately to provide a premium experience for our partners and customers.
Evolving Systems: You will lead system upgrades, API integration projects, and PIM implementations as our global footprint continues to expand.
Qualifications:
Experience: 10+ years of experience managing enterprise-level systems specifically within the Apparel or Retail industry.
Technical Skills: Deep functional expertise in ERP (Inventory, Finance, and Order Management modules), PLM workflows, PIM syndication, and SQL/BI reporting tools.
Soft Skills: Exceptional cross-functional communication and the ability to build meaningful relationships between technical and business teams.
Problem Solving: A highly analytical and self-directed approach to diagnosing complex system integration issues and data synchronization failures.
Operational Literacy: A comprehensive grasp of the "Retail Lifecycle," from landed cost and sourcing to omnichannel fulfillment.
Compensation:
Compensation & Care
Transparency is at the heart of everything we do, including how we pay. The posted expected salary for this role represents candidates developing new skills within the position. Increased salaries represent those who are more proficient or have achieved mastery and deep institutional knowledge over time. Your specific offer will rely on your unique experience and our team's current needs.
Rewards are not just about your regular pay and annual bonuses. We believe rewards should support your whole life, not just your work. That’s why we cover 100% of the premiums for your health, dental, and Health Spending Account (HSA) through our benefits provider. We offer our employees generous coverage for paramedical services, mental health support, and vision care. You’ll also gain access to Dialogue, an app for virtual coaching, therapy, and legal counseling.
Beyond vacation, you’ll get 3 Floater Days and 10 Sick Days every year. We also help you disconnect by extending long weekends—giving you 4 extra paid days off attached to Victoria Day, Canada Day, Civic Holiday, and Labour Day.
When your family grows, we’re there for you. Our Paid Parental Leave plan tops up your salary to 80% for 24 weeks (nearly 6 months), available to birthing parents, partners, and parents via adoption or surrogacy. We also invest in your future with a GRSP Match program (up to 3% match) and a $500 annual development budget. Plus, you’ll enjoy a 50% discount on Knix products because we want you to love what you create.
AI Disclosure Statement
We want to share that we may use artificial intelligence (AI) tools to help us screen and assess applications. While technology helps us stay organized, every hiring decision at Knix is made by real people who care about finding the best addition to our team. We use these tools to support our process, not to replace the human connection that makes our culture special.
How we Hire
Our people are what make Knix, Knix! Our people are passionate and have a strong belief in our mission. Our people are naturally curious and ambitious by nature. Employees feel respected and supported at Knix. We take an inclusive and equitable approach offering the same interview experience to every candidate we meet with. Knix is an equal opportunity employer, we celebrate everyone and their intersecting identities. We know and believe that diverse and inclusive teams empower us to make better decisions and inspire innovation so that we can better serve our customers and community. We are committed to providing reasonable accommodations and will work with you to meet your needs. If you are a person with a disability and require assistance during the application process, please don’t hesitate to reach out! We celebrate our inclusive work environment and welcome members of all backgrounds and perspectives to apply.