Sr. Manager, Warehouse
$100k - $120k USD
GeneDx (Nasdaq: WGS) delivers personalized and actionable health insights to inform diagnosis, direct treatment, and improve drug discovery. The company is uniquely positioned to accelerate the use of genomic and large-scale clinical information to enable precision medicine as the standard of care. GeneDx is at the forefront of transforming healthcare through its industry-leading exome and genome testing and interpretation services, fueled by the world’s largest, rare disease data sets. For more information, please visit www.genedx.com.
Summary
Reporting to the Lab Controller, the Senior Warehouse Manager leads end-to-end warehouse operations to ensure safe, compliant, and efficient receipt, storage, inventory control, and distribution of materials supporting laboratory testing activities. This role partners closely with Laboratory Operations, Supply Chain, Procurement, Quality, and Internal Audit to maintain regulatory compliance, execute accurate ERP/WMS transactions, manage nonconforming materials and discrepancies, and support Sarbanes-Oxley (SOX) control testing and remediation. The Senior Manager drives continuous improvement through KPI development and performance tracking, optimizes warehouse layout and capacity, oversees outbound shipping to vendors and clients, and develops/updates SOPs, work instructions, and training. As a people leader, the role supervises, mentors, and develops warehouse staff while promoting a culture of safety, quality, and accountability and managing expenses through effective resource planning.
Job Responsibilities
- Own end-to-end warehouse operations, ensuring safe, compliant material flow, inventory integrity, and service-level performance.
- Develop and maintain SOPs, policies, work instructions, and training to standardize work and improve layout, workflow, and material flow.
- Lead process improvement (ERP/WMS optimization, automation, system enhancements, capacity planning) to improve scalability, accuracy, and efficiency.
- Ensure compliance with DOT, IATA, OSHA, and applicable state/federal requirements; identify and mitigate compliance risks.
- Own inventory integrity (cycle counts/physical inventory, ERP/WMS accuracy, discrepancy resolution, root cause, corrective actions) and maintain audit readiness.
- Define, track, and improve KPIs (fulfillment, accuracy, shrink/loss, productivity, service levels) to drive accountability and continuous improvement.
- Partner cross-functionally (Lab Ops, Procurement, Quality, Finance, Facilities) to align inventory strategy, mitigate risks, and resolve operational issues.
- Develop and manage the warehouse operating budget; control costs without compromising service or compliance.
- Oversee outbound shipping and logistics, ensuring compliant documentation, on-time dispatch, and effective carrier/vendor management.
- Perform additional duties as assigned.
People Manager
- Lead and develop warehouse staff through coaching, performance management, and skills development, while ensuring a safe, compliant, and accountable operating environment.
Education, Experience, and Skills
- Bachelor’s degree in Supply Chain, Logistics, Operations, Business, or related field (or equivalent experience).
- 8+ years of progressive warehouse/distribution or supply chain experience, including 3+ years leading people leaders and/or frontline teams.
- Strong inventory control expertise, including cycle counts/physical inventory, variance analysis, and ERP/WMS transaction integrity.
- Advanced proficiency in Excel and reporting/analytics; able to build and manage KPIs, dashboards, and performance reviews.
- Demonstrated operational excellence and continuous improvement capability (Lean/5S/root-cause/corrective action) in a regulated environment.
- Strong written and verbal communication skills; able to influence cross-functional partners and communicate risks, controls, and recommendations.
- Working knowledge of warehouse safety and regulatory requirements (e.g., OSHA) and shipping regulations (DOT/IATA) preferred.
- Experience managing warehouse budgets, labor planning, and vendor/carrier performance; able to balance cost, service, and compliance.
- Audit/SOX control awareness and strong documentation discipline preferred; healthcare, biotech, laboratory, or other regulated industry experience a plus.
Work Environment
- Work is performed in both an office and warehouse setting with exposure to manufacturing and warehouse areas, which may involve loud noises, dust, and varying temperatures.
Physical Demands
This role requires physical activity including:
- Combination of standing, walking, and sitting throughout the workday
- Occasionally lifting and carrying up to 25-50 pounds.
- Reaching, bending, and stooping to access equipment and storage areas
- Ability to wear required PPE including lab coats, gloves, safety glasses, and masks
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.
Pay Transparency, Budgeted Range
$100,000—$120,000 USD
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Science - Minded, Patient - Focused.
At GeneDx, we create, follow, and are informed by cutting-edge science. With over 20 years of expertise in diagnosing rare disorders and diseases, and pioneering work in the identification of new disease-causing genes, our commitment to genetic disease detection, discovery, and diagnosis is based on sound science and is focused on enhancing patient care.
Experts in what matters most.
With hundreds of genetic counselors, MD/PhD scientists, and clinical and molecular genomics specialists on staff, we are the industry’s genetic testing experts and proud of it. We share the same goal as healthcare providers, patients, and families: to provide clear, accurate, and meaningful answers we all can trust.
SEQUENCING HAS THE POWER TO SOLVE DIAGNOSTIC CHALLENGES.
From sequencing to reporting and beyond, our technical and clinical experts are providing guidance every step of the way:
TECHNICAL EXPERTISE
- High-quality testing: Our laboratory is CLIA certified and CAP accredited and most of our tests are also New York State approved.
- Advanced detection: By interrogating genes for complex variants, we can identify the underlying causes of conditions that may otherwise be missed.
CLINICAL EXPERTISE
- Thorough analysis: We classify variants according to our custom adaptation of the most recent guidelines. We then leverage our rich internal database for additional interpretation evidence.
- Customized care: Our experts review all test results and write reports in a clear, concise, and personalized way. We also include information for research studies in specific clinical situations.
- Impactful discovery: Our researchers continue working to find answers even after testing is complete. Through both internal research efforts and global collaborations, we have identified and published hundreds of new disease-gene relationships and developed novel tools for genomic data analysis. These efforts ultimately deliver more diagnostic findings to individuals.
Learn more About Us here.
Our Culture
At GeneDx, we are dedicated to cultivating an environment where creativity and innovation thrive. We believe in the power of community and collaboration, where diverse perspectives are embraced, and every voice contributes to our shared success. Our team is a vibrant mix of professionals who challenge and support each other in equal measure, fostering growth both personally and professionally. When you join us, you're not just taking on a job—you're joining a movement. A movement that champions curiosity, embraces change, and believes in making an impact, one patient at a time. Cultural principles we live by:
- Be bold in our vision & brave in our execution.
- Communicate directly, with empathy.
- Do what we say we're going to do.
- Be adaptable to change.
- Operate with a bias for action.
Benefits include:
- Paid Time Off (PTO)
- Health, Dental, Vision and Life insurance
- 401k Retirement Savings Plan
- Employee Discounts
- Voluntary benefits
GeneDx is an Equal Opportunity Employer.
All privacy policy information can be found here.