Sr. Product Enablement Manager
About Us:
Verifiable is a provider credentialing and network monitoring platform, delivery industry-leading AI, API and Software solutions to help healthcare organizations optimize operations at enterprise scale. We are a top Salesforce partner, winning the 2024 Salesforce Partner Innovation Award, and also were named to Inc. 5000 2025, the most prestigious ranking of America's fastest-growing private companies. We work with leading healthcare organizations such as Humana Dental, Talkspace, Headway, Empower Pharmacy, and many others.
Verifiable is a fast-moving, early-stage team that values impact, ownership, and follow-through. Everyone here rolls up their sleeves, dives into ambiguity, and takes end-to-end responsibility for meaningful work. Priorities shift, problems aren’t always perfectly defined, and we move with urgency—so we look for people who are energized by hard problems, rapid learning, and stepping in wherever the team needs support.
We’re collaborative and human, but we keep a high bar. If you thrive in a scrappy, high-ownership environment where your work directly shapes the company’s trajectory, you’ll feel right at home here.
Verifiable is hiring a Product Enablement Manager to design and execute an internal product enablement program that increases product expertise and improves GTM and customer-facing outcomes across Sales, Customer Success, Implementation, Support, Product, and Engineering. This is a hands-on individual contributor who will partner with product and operations SMEs to create curriculum, run live and asynchronous training, curate a living product knowledge base, and measure program impact. The role is expected to establish repeatable enablement systems this year and position enablement outputs so the work can be re-used for customer enablement with minimal additional effort.
Key Responsibilities
Qualifications
4+ years building and delivering enablement, training, or L&D programs in a SaaS environment (individual contributor track preferred).
Demonstrated experience designing curricula and running live and asynchronous training for customer-facing teams.
Comfortable learning technical products quickly, mapping features to customer workflows, and translating product behavior into teachable modules.
Strong instructional design / adult learning skills: ability to convert complex concepts into role-based, bite-sized learning and hands-on experiences.
Excellent facilitation and verbal communication skills; strong written documentation skills.
Metrics-oriented: experience defining and tracking enablement KPIs and using data to iterate.
Proven ability to work cross-functionally, influence without direct authority, and manage multiple priorities.
Comfortable working hands-on: creating content, running sessions, managing LMS/knowledge base, and operating without a team initially.
Nice-to-Have
Domain or industry knowledge in healthcare credentialing, provider network operations, or related back-office healthcare workflows.
Experience creating customer-facing enablement or rollout programs.
Experience working with technical software products, e.g. API-based products or Salesforce-based products.
Familiarity with learning platforms and authoring tools (WorkRamp, Lessonly, Docebo, Articulate Storyline, Camtasia), and knowledge base tooling (Confluence, Notion, Zendesk Guide).
Experience with product analytics and experimentation platforms to track feature adoption.
Prior experience at a mid-stage SaaS or Series B company where systems were being built from scratch.
Public speaking, webinar production, and multimedia content skills.
More About Verifiable:
We’ve grown to almost 150 employees in 5 years. Steady revenue growth allowed us to secure a $27M Series B led by Craft Ventures, bringing us to $47M in total funding.
We value the many benefits of remote work, so we’re fully distributed across the US and internationally.
Benefits include Health/Vision/Dental plans, unlimited PTO, new Apple equipment, and startup equity as part of your comp package.