Staff Product Designer
Help us tackle the growing wildfire crisis with the latest advancements in AI and IoT
Who we are
The problem: Every minute matters in fire response. As climate change amplifies the intensity of wildfires—with longer fire seasons, dryer fuels, and faster winds—new ignitions spread faster and put more communities at risk. Today, most wildfires are detected by bystanders and reported via 911, meaning it can take hours to detect a fire, verify its exact location and size, and dispatch first responders. Fire authorities need a faster way to detect, confirm, and pinpoint fires so that they can quickly respond—preventing small flare-ups from becoming devastating infernos.
About Pano: We are a 150+ person growth-stage hybrid-remote start-up, headquartered in San Francisco. We are the leader in early wildfire detection and intelligence, helping fire professionals respond to fires faster and more safely—with the right equipment, timely information, and enhanced coordination—so that they can stop a new ignition before it grows. Pano AI combines advanced hardware, software, and artificial intelligence into an easy-to-use, web-based platform. Leveraging a network of ultra-high-definition, 360-degree cameras atop high vantage points, as well as satellite and other data feeds, Pano AI produces a real-time picture of threats in a geographic region and delivers immediate, actionable intelligence.
Pano AI is on TIME's list of the 100 Most Influential Companies of 2025! MIT Technology Review listed Pano as one of the top 15 climate tech companies to watch in 2024, and Fast Company named Pano AI one of the Top 10 most innovative companies in AI of 2023. We’ve also been featured in the Wall Street Journal, Bloomberg, and CNBC News. Pano AI’s dozens of government and enterprise customers span 16 states in the U.S., five states in Australia, and BC, Canada, and we are currently monitoring over 30 million acres of land. Pano AI has raised $89M in venture capital funding from Giant Ventures, Liberty Mutual Ventures, Tokio Marine Future Fund, Congruent Ventures, Initialized Capital, Salesforce Ventures, and T-Mobile Ventures. Learn more at https://www.pano.ai/.
The Role
We're looking for an experienced, entrepreneurial product designer to be a founding design voice on Pano's second product - a high-visibility initiative built to serve emergency managers and high-risk industries navigating the growing wildfire threat. You'll be a core partner to our Director of Product in shaping the product vision, driving customer discovery, and translating complex operational needs into intuitive, high-stakes experiences.
Working closely with engineering, product, customer success, and operations leaders on design decisions, you will also play a key role in helping scale and shape the design function at Pano as the company grows.
This is a high-impact, high-visibility role that sets the foundation for how our teams design, build, and scale product experiences.
What you’ll do
Partner closely with the Director of Product to define the user experience vision and design strategy for Pano's second product, ensuring design decisions align with strategic goals and customer needs.
Lead customer discovery alongside the product team - conducting user research, usability testing, and synthesizing qualitative and quantitative insights to inform and validate design decisions.
Take complex, ambiguous problems - particularly in high-risk, time-sensitive operational environments - and turn them into simple, intuitive, and life-critical product experiences.
Bring product initiatives to life through journey maps, information architecture, user flows, wireframes, prototypes, pixel-perfect UI, and interaction designs.
Collaborate across engineering, product, and customer success to define and prioritize requirements, ensuring design is grounded in both customer reality and technical feasibility.
Communicate design rationale, conceptual ideas, and the user-centered design process effectively to senior leadership and cross-functional stakeholders.
Iterate rapidly across a high-velocity product environment while maintaining the highest standards of quality.
What you’ll bring
8+ years of experience researching, designing, and shipping software products, with demonstrated experience in complex UX workflows, enterprise software, or safety-critical products.
A strong portfolio that showcases not just execution but the way you think - how you frame problems, navigate ambiguity, and drive toward clarity.
Experience partnering directly with senior product leaders to shape strategy, not just deliver designs.
Strong user research skills with the ability to synthesize customer insights into actionable design direction.
Self-motivated with the ability to operate in a fast-paced, sometimes ambiguous environment - and the judgment to know when to move fast and when to slow down.
Humility, empathy, and open-mindedness.
Final compensation for full-time employees is determined by a variety of factors, including job-related qualifications, education, experience, skills, knowledge, and geographic location. In addition to base salary, full-time roles are eligible for stock options. Our benefits package also includes comprehensive medical, dental, and vision coverage, a matching 401(k) plan, and flexible paid time off.