Staff Product Manager - Query Engine & Segmentation
Contentsquare is the all-in-one experience intelligence platform designed to be easily used by anyone who cares about digital journeys. With our flexible and scalable platform, organizations quickly get a deep understanding of their customers’ whole online journey.
We are a global leader in the experience analytics space, with a growing presence across 15 offices worldwide. We’re here to stay—and we’re looking for team members who are excited to drive impact and help us scale even further.
Our aim is to create an inclusive workplace where everyone learns and succeeds. Contentsquare has built a community of individuals who are daring, understanding, and deliberate. We invite you to join us in making the complex simpler—for our customers, their customers, and each other.
Important note: Be careful of scammers pretending to be from Contentsquare. We will never ask for money or contact you through random texts. Any communication from our in house Talent Acquisition team will only ever come from our contentsquare.com or @contentsquare-ext.com domain. For more information, visit our careers blog.
Contentsquare's platform unification journey requires a senior product leader to drive the evolution of our Query Engine and Segmentation capabilities—the foundational data infrastructure powering all product analytics across unified CSQ.
This role is critical as we:
- Unify platform concepts across legacy Heap, Contentsquare, and Hotjar products into a single coherent data model.
- Enable cross-platform analysis that allows customers to analyze web, mobile, and digital experience data seamlessly.
- Achieve query parity on OneDB (single database architecture) and execute complex migrations affecting thousands of customers.
- Scale foundational infrastructure to support enterprise customers with massive data volumes across multiple products.
This is a high-impact, high-visibility role that sits at the intersection of technical architecture and product strategy. You'll be the connective tissue across multiple engineering teams (Query Engine, Segmentation, Tagging, Mobile, Data Infrastructure) and the strategic thought partner to the and a strategic partner to engineering managers and leaders.
What you'll do
Differentiate foundational capabilities from nice-to-haves while navigating the complexity of unifying multiple platforms (Heap, Contentsquare, Hotjar).
Craft and communicate a compelling vision that unifies products, modules, and capabilities into a coherent whole; rally cross-functional teams around this vision.
Ruthlessly prioritize among competing strategic goals, ensuring "whole" increments of product are built rather than half-finished initiatives that create waste.
Transform ambiguity into execution: Take undefined technical challenges (like "how do we unify all event types across three platforms?") and create concrete requirements, phased roadmaps, and executable plans.
System-level thinking: Exceptional ability to see across complex technical systems, understand dependencies between components, and architect solutions that scale across the entire platform.
Deep technical fluency: Strong understanding of data infrastructure, query engines, data modeling, database architecture, and performance optimization; comfortable discussing technical tradeoffs with senior engineers.
Informed tradeoff management: Expert at balancing technical debt, scalability, cost, customer needs, and business priorities—especially when decisions impact multiple teams.
Metric-driven decision making: Establishes clear success metrics, uses data to inform decisions, and holds teams accountable to measurable outcomes.
Risk & dependency management: Proactively identifies technical and cross-team risks, ensures alignment before work begins, and prevents downstream blockers.
Early engineering involvement: Includes technical leads in discovery and solutionization from the start; shares responsibility for communicating vision and priorities to teams.
Provide visibility and build relationships: Proactively communicates strategic decisions and roadmap changes; establishes excellent relationships with executive-level stakeholders, peer PMs, and engineering counterparts.
Thoughtful balance: Carefully weighs product increments, technical health, and team wellbeing—never completely sacrificing one for the others.
Low-ego partnership: Operates in "blurry" environments where ownership boundaries aren't rigid; genuinely collaborative, shares credit freely, focuses on team success.
Force multiplier: Creates leverage through frameworks, clear prioritization, excellent communication, and proactive unblocking.
Lean mindset: Passionate advocate of "stop starting, start finishing"; sworn enemy of waste in all forms—particularly waiting, context-switching, and half-baked work.
Energizing presence: Someone the team genuinely wants to work with; brings enthusiasm and positive energy even when tackling complex problems.
Customer empathy: Deeply understands both external customers and internal product teams as customers; translates complex technical work into business value.
Growth mindset: Comfortable with "I don't know"; learns quickly and adapts based on feedback and changing context.
Pragmatism over perfection: Thrives in fast-paced environments where documentation may be lean, processes are evolving, and getting things done matters more than perfect process.
Who you are
7+ years of product management experience & 3-5 years in technical/platform product roles.
Shipped multiple large-scale technical initiatives involving data infrastructure, query engines, or foundational platform capabilities.
Led product initiatives requiring deep collaboration across 3+ engineering teams.
Demonstrated ability to balance tactical execution (quarterly deliverables) with strategic vision (6-18 month roadmap).
Background in analytics products, BI tools, or data infrastructure.
Previous experience as an engineer or deep technical background (SQL, database systems, data modeling).
Track record in B2B SaaS products serving enterprise customers.
Experience managing products at the intersection of multiple engineering disciplines (backend, data, frontend).
Why you should join Contentsquare
We invest in our people through career development, mentorship, social events, philanthropic activities, and competitive benefits. We are always assessing the perks we offer to ensure we’re aligned with the employees' needs.
Here are a few we want to highlight:
- Virtual onboarding, Hackathon, and various opportunities to interact with your team and global colleagues both on and offsite each year
- Work flexibility: hybrid and remote work policies
- Generous paid time-off policy (every location is different)
- Lifestyle allowance
- A Culture Crew in every country we’re based in to coordinate regular activities for employees to get to know each other and bond outside of work
- Every full-time employee receives stock options, allowing them to share in the company’s success
- We have multiple Employee Resource Groups, that offer a safe space for individuals who share common identities, life experiences, or allyship to connect, support one another, and passionately advocate for the issues close to their hearts
- And more benefits tailored to each country
Contentsquare is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to sex, gender identity or expression, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.
Your personal data is used by Contentsquare for recruitment purposes only. Read our Job Candidate Privacy Notice to find out more about data protection at Contentsquare and your rights. You can exercise your rights by using our dedicated Data Subject Rights Portal here.
Your personal data will be securely stored in our hosting provider’s data center in Oregon (US west). We have implemented appropriate transfer mechanisms under applicable data protection laws.
Contentsquare may use AI-assisted tools to help review and screen applications. All decisions involving hiring are made by human reviewers, and your personal data will be processed in accordance with our Candidate Privacy Policy.