Strategy & Operations - Financial Services
Are you looking to have an impact on the daily life of millions of entrepreneurs in France (and tomorrow in Europe)?
Are you looking for a work environment that values trust, proactivity, and autonomy?
Are our Engineering principles aligned with your vision?
Then Pennylane is the right place for you !
Our vision
We aim to become the most beloved financial Operating System of French SMEs and Accounting Firms (and soon, European ones).
We help entrepreneurs rid themselves of time-consuming tasks related to accounting and finance while providing them with access to key financial information to assist in making the best decisions for their business.
About us
Pennylane is one of the fastest growing Fintechs in France (and soon to be in Europe!)
In 5 years of existence, we’ve managed to :
💻 Make ourselves known as a groundbreaking accounting and financial software for small businesses and their accountants
💰 Raise a total of €400 millions, including from Sequoia, the famous fund from the Silicon Valley who invested early in companies like Google, Facebook, Airbnb, Stripe, Paypal and much more...
👨👩👧👦 Grow from 7 cofounders to 1000 happy Pennylaners : we’re now recognized as one of the greatest places to work in France (and also remotely), with a 4.6/5 rating on Glassdoor.
🌍 Build an international environment with more than 25 nationalities, with a strong remote-friendly culture, where 30% of the employees are already working from all parts of Europe
🤝 Earn the trust of thousands of customers and accounting firms and obtain outstanding ratings
🚀 Already more than 800,000 small and medium-sized enterprises (SMEs) and over 6000 accounting firms use Pennylane in France!
Context
Within our fast-growing Financial Services track, you'll be the bridge between strategic vision and operational execution.
Your mission: transform our ambitions into concrete results by building the operational infrastructure that will enable our sales and customer success teams to perform at their highest level.
You'll have a direct impact on customer acquisition and activation by identifying growth levers, eliminating operational friction, and leading high-value projects.
How will you contribute to the project?
You'll be accountable for the acquisition & activation performance of the Financial Services track:
- Operational enabler: you'll streamline day-to-day operations for client-facing teams by automating low-value tasks and optimizing processes
- Performance driver: you'll monitor key KPIs, identify bottlenecks, and deliver concrete solutions
- Strategic project leader: you'll drive cross-functional initiatives with high impact and direct visibility to top management
- A fast-learning opportunity in a dynamic environment where you'll be a key player in our growth story.
🚀 Missions
Strategic planning & execution
-Partner with Product, Sales, and Customer Success leadership to define and implement operational roadmaps aligned with business objectives
-Design scalable processes to support growing sales and account management teams
-Equip teams with the right tools and automate repetitive tasks to maximize productivity
Data-driven decision making
-Lead comprehensive analyses to identify growth opportunities and operational inefficiencies (focus on acquisition/activation)
-Translate data into actionable insights and strategic recommendations
-Leverage SQL to conduct independent analyses
Cross-functional project leadership
-Spearhead strategic initiatives end-to-end: from ideation to deployment and results measurement
-Orchestrate multi-stakeholder projects with competing priorities
-Serve as the operational nexus between the Financial Services track and cross-functional teams (Sales, AM, Product, Tech)
Performance management
-Own a track OKR on acquisition & activation, ensuring clarity of objectives and accountability for results
-Build robust dashboards to monitor performance in real-time
-Proactively identify performance gaps and deploy corrective action plans
👨🎓 Profile we are looking for
Must-haves :
- 2-4 years of experience in Strategy & Operations with a demonstrable track record in scaling business operations
- Strong analytical skills: SQL proficiency (or strong willingness to learn quickly) and data analysis tools
- Ability to structure and prioritize: you can juggle multiple projects without losing sight of what matters most
- Excellent communication: you can distill complex concepts clearly and persuade diverse stakeholders
- Impact-oriented mindset: you identify root causes and develop pragmatic, innovative solutions
Nice-to-have :
-Experience in a B2B tech scale-up
-Knowledge of accounting or fintech sectors
- Proficiency in BI tools (Metabase)
Key competencies
- Strategic vision: ability to connect business objectives with operational requirements while maintaining focus on long-term goals
- Process & tooling excellence: you have a proven ability to design efficient processes and select/implement the right tools to scale operations—you understand when to build, buy, or optimize existing systems
- Collaborative leadership: you build productive relationships and rally people around common goals
- Rigor & autonomy: you can lead projects from A to Z with minimal supervision
- Adaptability: you thrive in fast-paced, evolving environments
💥 Recruitment process
HR interview with our Talent Acquisition officer, Florine - 30min
Manager interview with Hippolyte, Team Lead Strategy & Ops - 45min
Case study with 2 Strat & Ops team members - 1h
Last round with Titouan + Maxime ou Eric - 45min
Team Fit
What do we do to make your work life easier
🌴 Wherever you are based, you will get 25 vacations days paid by Pennylane
💵 You’ll have a competitive compensation package
📈 You'll get company shares to enjoy a piece of the success story you're building with us
🏡 You’ll have a budget to turn your home into a more comfortable workspace, as well as a monthly allowance to work from a coworking space whenever you feel like it
⛹️ Through our partner Gymlib, you’ll have access to 8000 fitness spaces in Europe and more than 300 activities related to wellness
🇬🇧 You’ll have access to Busuu to perfect your English or your French
💻 You’ll get the latest Apple equipment
🏢 Depending on the teams and the requirements of the position - you'll be able to work remotely from your country of residence, as long as it is in Europe and within a maximum time difference of two hours from the CET time zone
🎉 We are committed to regularly coming together for company events such as Tech Days (which bring remote Pennylaners together every 3 months) or our annual company seminar, fostering significant moments of cohesion for everyone.
If you are based in France, you will have a French contract following French regulation on top of the additional perks : 6 to 12 RTT, 5 weeks PTOs, lunch credits (Swile), Alan Blue healthcare cover and regular events in cities where Pennylaners are mostly presents (Lyon, Bordeaux, Nantes…)
We're working on providing those last advantages to our people based outside of France as well, but it can be quite more complex depending on different countries.
Who are we looking for ?
To thrive at Pennylane, you need :
-To speak English (level is assessed and appreciated according to the department you’re applying to)
-To be energized by an ever-shifting work environment
-To be highly collaborative (within your team or other stakeholders)
-Sufficiently experienced to prioritize business-led actions on your day to day activity
We know that some people are less likely to apply than others, if they don’t feel like they meet the full list of criteria.
If you’re hesitating, we encourage you to apply : who knows, it might be the start of a meaningful and long-lasting collaboration.
Important information for candidates
Recruitment scam attempts are on the rise. We invite you to remain vigilant during your exchanges.
Applications through official channels only : apply exclusively through our job postings published on our official platforms (career site, official partner pages).
Always verify the sender's email address: our communications are sent from professional email addresses with the domains @pennylane.com or @pennylane-partners.com
We will never ask you for payment or financial information
(bank details, payment for an interview, equipment purchases, etc.) as part of the recruitment process. If such a request is made to you, it is fraudulent. We invite you to not respond and to report it to us immediately.
We also want to emphasize that we fully embrace diversity, equity and inclusion and that we’re doing our best to create a safe and inclusive environment.
We are committed to providing an equal employment opportunity regardless of gender, sexual orientation, origin, disabilities, or any other traits that make you who you are. If anything, diversity makes us a more fun place to work at.