Supervisor, Roads Operations (PFT) (NU 11.26)

Located in the heart of Southwestern Ontario, Norfolk County is where big vision meets unlimited potential.

As one of Ontario’s largest single-tier municipalities and home to over 70,000 people, Norfolk is bold, diverse, and proudly local - a municipality that thrives on innovation, collaboration, and connection. Here, you’ll find endless opportunities to grow your skills, expand your ideas, and shape your career.

As the Supervisor of Road Operations, you’ll lead road maintenance and construction activities, ensuring safe, reliable infrastructure across Norfolk County. Your guidance, inspections, and planning will improve service quality, support efficient operations, and enhance public satisfaction through well‑managed projects and responsive problem‑solving.

Big vision. Real opportunities. Unlimited potential. That’s Norfolk.

Duties and Responsibilities:

• Provide leadership and direction to operations staff.
• To have a well-managed operations yard. Provide Staff direction and motivate Staff to excel at their jobs.
• By keeping staff up to date on changes in our field. Providing feedback as to their production.  By educating staff through training and courses.
• Assist in the development and review of policies, procedures, standards and programming governing the road department.
• To improve prior policies so that the ratepayer and staff are clear on what is expected.
• By reviewing prior policies and rethinking through each time new circumstances arise.
• Conduct regular inspections of road maintenance and construction activities.
• To ensure all aspects of projects are completed to set standards.
• By reviewing contract or policies and visiting activities.
• Assist in the preparation of annual operating budget for the Roads Department.
• To ensure budgets include funds to complete all projects and activities that need to be completed.
• By accurate records and calculations as to what will be needed for next year. Communication with others in department to discuss future plans.
• Perform administrative duties including records on employees, equipment, road patrols and construction and maintenance projects.
• To ensure accurate records are kept for tracking cost of operations and expenses
• Daily reports and summaries are recorded. Identify alternate technologies/process.
• Manage and supervise outside contractors.
• To ensure contractors are performing their duties as to standards set out in the contract.  Need to ensure good end results.
• Daily reports and summaries are recorded.
• Investigate and conduct prompt follow-up on questions from the public.
• To ensure ratepayer is pleased with service.  To solve problems ratepayer has in order to satisfy them.
• Respond to ratepayers and call back in a timely manner.  Consider all matters important.  Give realistic time schedule for work completion.
• Other duties as assigned.

Requirements

Knowledge and Experience:

• Two (2) year Community college, Engineering technician program or equivalent.
• Five (5) years of supervisory experience.

Skills and Abilities:

• Management and organizational skills.
• Able to motivate employees.
• Good written and oral communication skills.
• Ability to deal with the public.
• Knowledge of road maintenance and construction e.g. paving methods, surface treatment.
• Knowledge of survey skills - setting of grades for roadwork and drainage.
• Knowledge of heavy equipment usage and maintenance.
• Good Roads Association courses, Mahoney road school, Anderson Courses, Infrastructure training.
• CET or C-Tech certification with OACETT or the ability to obtain within 6 months.
• Valid Ontario G driver’s license and access to a reliable vehicle including the ability to provide a drivers abstract when requested during the recruitment process.
• Computer expertise in corporate standard software (Microsoft Office) and department specific software to data search and entry and to create and modify word processed documents
• Must be aware of safe work practices as they relate to job responsibilities and work environment, and have the basic understanding of the Occupational Health and Safety Act

Benefits

Posting #: NU 11.26

Position: Supervisor, Roads Operations

Position Code: 8RDSOP

Status: Permanent Full Time

Number of Vacancies: 1

Employee Group: Non-Union

Wage: $85,354 - $110,960 per annum

Hours Worked per Week: 40

Division: Public Works

Department: Roads

Reports to: Director, Roads

Location: Langton, ON (with off-site work across the County)

Posting Period: March 12, 2026 - March 25, 2026

How to Apply:

• Ensure the file extension for your resume document is .doc, .docx or .pdf
• If you are electing to include a cover letter, the cover letter and resume must be uploaded as 1 file.
• Find out more information about Norfolk County here: Employment at Norfolk County - NorfolkCounty.ca

The Corporation of Norfolk County is an equal opportunity employer. Accessibility accommodations are available for all parts of the recruitment process. Applicants need to make their needs known in advance.

The Corporation of Norfolk County does not use Artificial Intelligence for the purpose of screening, assessing, or the selection of candidates.

Successful applicants are required to provide the Employer with a current Criminal Record Check, including a Vulnerable Sector where required and verification of education.

Thank you for your interest in this position. Only those to be interviewed will be contacted.