Team Lead Account Management - Europe (m/f/d)
Are you passionate about renewable energy?
Do you thrive in fast-paced, hard-working and purpose-driven environments? If you're ready to use your skills to help build a stable customer base that changes the world for the better, then look no further - we want YOU!
💡 Please note that for this role C2-level German proficiency is required. This is a fully on-site position based in Berlin.
What You’ll Do ✨
📊 Take full ownership of the Account Manager Team (>10 AMs) across multiple European markets, building, mentoring, coaching, and inspiring a high-performing, collaborative team.
🤝 Your onboarding will consist of diving deep into the role, taking care of a batch of customers yourself.
💡 Ensure account management is the voice of the customer internally.
📊 Develop and push an upsell motion in every market, NRR (net retention rate) is your north star.
🧠 Strategically plan and implement projects that improve efficiency & performance in the department.
🚀 Constantly coach the team to reach new heights, shadowing calls, joining some, and providing actionnable feedback is your thing.
What Makes You a Great Fit ✅
🎯 Strong knowledge of B2B SaaS customer success, and account management (5+ years experience) and proven ability to engage directly with clients.
🤝 You are a leader, coaching and mentoring teams to constantly reach new heights is what drives you.
🏋️♂️ Proven success in scaling operations and leading teams, ideally across more than one market in fast-paced environments like startups or scale ups.
⚙️ You come either from a top tier business school, or have a technical background e.g. (industrial-) engineering
🌱 Previous experience in the startup ecosystem or high-growth environments.
⚡ Motivation to drive change in renewables and have a tangible positive impact.
🏆 Exceptional communication, and relationship-building skills.
🗣️ Excellent English communication skills (C2). Native or C2 German required; proficiency in French or Italian is a plus.
Why Join Us?
🚀 Be part of a growing VC-backed startup with 1600+ satisfied B2B customers
📚 Enjoy opportunities for personal and professional growth in a leadership role
💡 Embrace the freedom to innovate and make quick changes in a dynamic team
🏋️♂️ Perks include gym membership, coffee, regular team events, MacBook & more
💰 Receive competitive pay
💡 Even if you don’t meet every requirement, we encourage you to apply! Imposter syndrome shouldn't hold you back—we value talent and passion above all.
About Reonic 🌱
At Reonic, we’re on a mission to simplify renewable technology with our B2B SaaS solutions for solar, storage, and heat pumps. Backed by top-tier investors and trusted by 1,600+ business customers, we’re growing fast—and we need YOU to help us accommodate our new and existing customers.
🔗 Ready to shape the future of renewable energy? Apply now!