Technical Account Manager, Greater China Region (f/m/d)

adjoe is redefining the future of mobile ads. Powered by advanced AI, first-party data and world-class engineers, we’ve perfected the offerwall experience for monetizing and scaling app publishers with solutions like Playtime and Arcade – now the fastest growing rewarded advertising channel globally – driving incremental engagement, retention, and revenue.

At the same time, we’re breaking into programmatic advertising with the intelligent bidding system of adjoe Ads. Together, this ecosystem connects app developers to over 600 million users worldwide for scalable growth. Backed by a $100 million investment from Bertelsmann and operating from offices in Hamburg, Boston, Singapore, and Tokyo, adjoe is defining the next stages of app and ad experience – right now. Join us.

Meet Your Team: Rewarded Solutions

Our Rewarded Solutions team develops the technology behind adjoe’s innovative rewarded engagement products that serve over 57 million daily mobile users. 

The team’s tech stack consists of three major components: native Android and iOS SDKs written in Java/Kotlin and Swift handling complex engagement flows; widely customizable offerwall applications built with React TypeScript; and a highly performant Golang backend hosted on AWS that processes millions of events hourly. Our system matches each game with its ideal users, delivering rewards optimized for satisfaction through data processed via AWS Athena, Kafka, Spark, S3, and MySQL.

For team members, this means having state-of-the-art resources to build engaging rewarded ad experiences that seamlessly integrate into the world’s top apps while delivering exceptional results for advertisers and monetizers in this industry-leading technology.

• Manage the technical onboarding of our newest app partners in GCR & APAC and ensure a smooth SDK implementation process. 

• Become the link between various stakeholders, teams, and clients to provide clients with solutions to maximize their business goals. 

• Contribute to maintaining easy-to-understand documentation of the integration process.

• Assist the supply business team by providing them with data-driven insights into how they can reach their KPIs based on the analysis, aggregation, and visualization of adjoe’s data. 

• Put on your detective hat and support publishers with issues they may face when integrating adjoe, ranging all the way from basic issues in their mobile app code to fine-tuning configurations.

• Proactively identify integration issues that publishers may face and work with the product team to create solutions for these issues.

• Contribute to maintaining easy-to-understand documentation of the integration process.

• Be part of an international English-speaking team dedicated to scaling our adtech platform beyond our hundreds of millions of monthly active users.

• You have a skill for communicating complex technical information to business teams and partners in Mandarin and English. 

• You are able to turn data into clear and actionable insights and document these in understandable spreadsheets or wiki pages to drive business growth. 

• You have excellent analytical and communication skills and can use SQL to query databases.

• You act as the voice of the customer and support teams, providing clear and constructive feedback to Product and Engineering teams to help improve our tools, features, and overall user experience of our product.

• You have a working knowledge of how different technical systems communicate with each other, such as being able to test HTTP REST endpoints and understand what could go wrong when they don’t work.

• Plus: You are familiar with Java or have experience building your own apps.

• Huge plus: You have hands-on experience working with app publishers, supporting them through SDK integrations, debugging tricky issues, and guiding them on best practices to ensure smooth rollouts and long-term success.

• You have adtech working experience of 4+ years

• Based in Beijing

技术支持工程师（SDK 集成）– 大中华区及东南亚

工作地点：北京

关于 adjoe

adjoe 正在重新定义移动广告的未来。通过先进的 AI 技术、第一方数据以及世界级工程团队，我们打造激励式广告解决方案，帮助移动应用发行商提升用户互动、留存率和收入。

我们的核心产品 Playtime 和 Arcade 是全球增长最快的激励式广告渠道之一，目前已覆盖 全球超过6亿用户，每日活跃用户超过5700万。

adjoe 获得 Bertelsmann 1亿美元投资，并在 德国汉堡、美国波士顿、新加坡和东京设有办公室，与全球领先的移动应用发行商和广告主合作。

目前我们正在 北京扩展团队，支持 大中华区和亚太地区不断增长的发行商合作伙伴。

团队介绍 – Rewarded Solutions 团队

我们的 Rewarded Solutions 团队 负责开发 adjoe 激励式用户参与产品背后的技术，每天服务数千万移动用户。

团队的技术栈包括：

• 使用 Java/Kotlin 与 Swift 开发的 Android 与 iOS 原生 SDK

• 基于 React 和 TypeScript 构建的可高度定制的 Offerwall 应用
  
  

• 部署在 AWS 上的高性能 Golang 后端系统

我们的系统每小时处理数百万用户行为事件，并通过 AWS Athena、Kafka、Spark、S3 和 MySQL 等数据基础设施，将用户精准匹配到最适合的游戏和奖励。

你将与全球 产品和工程团队 紧密合作，支持发行商完成 adjoe SDK 的集成，并确保合作伙伴能够顺利上线。

工作职责

• 为 大中华区及亚太地区的移动应用发行商 提供 adjoe SDK 的技术集成支持。
  
  

• 负责新发行商合作伙伴的 技术接入流程（Technical Onboarding），确保 SDK 集成顺利完成。
  
  

• 排查并解决 SDK 集成相关技术问题，包括移动应用代码、API 通信以及配置问题。
  
  

• 与 产品、工程及商务团队 紧密合作，为合作伙伴提供技术解决方案，帮助其实现业务目标。
  
  

• 通过数据分析提供 技术与业务洞察，帮助优化发行商表现并支持团队达成 KPI。
  
  

• 主动识别可能出现的集成问题，并与产品团队合作优化接入工具和流程。
  
  

• 维护清晰易懂的 技术文档与集成指南。
  
  

• 作为 发行商与 adjoe 工程团队之间的技术桥梁。
  
  

任职要求

• 具备 3–7 年 技术支持、技术客户管理（TAM）、解决方案工程师或 SDK 集成相关经验。
  
  

• 熟悉 移动应用（Android 或 iOS）开发环境，理解移动 SDK 集成流程。
  
  

• 能够排查 API 调用、SDK 集成以及应用配置 等技术问题。
  
  

• 能够使用 SQL 进行基础数据查询与分析。
  
  

• 具备良好的 问题分析与解决能力。
  
  

• 具备优秀的 中英文沟通能力，能够向非技术团队清晰解释技术问题。