This position is responsible for obtaining and logging case management (CM) assessments/reassessments and progress notes received from external case management agencies, by educating sites and collecting documentation; conducting assessments/reassessments via telephone with members who have declined referrals to case management sites; conducting clinical profile reviews in care coordination system to determine areas where intervention is needed; and make other outreaches to members as needed to assist them with linkage to community resources.
Qualifications
- Bachelor’s degree in social work or a bachelor’s degree plus at least one (1) year of relevant work experience in a human services field.
- One (1) year of experience working with HIV Case Managers, Care Coordinators, and/or Primary Care Providers in a social service or medical setting.
- Demonstrated knowledge of case management with focus on HIV-specific case management preferred.
- Strong knowledge of Microsoft Office (Word, Excel, and PowerPoint).
- Demonstrated judgment of safety and confidentiality issues.
- Demonstrate understanding and sensitivity to multi-cultural values, beliefs, and attitudes of both internal and external contacts.
- Demonstrate appropriate behaviors in accordance with the organization’s vision, mission, and values.
Additional Information
All your information will be kept confidential according to EEO guidelines.