Decile Group (
https://decilegroup.com) is transforming venture capital into a force for good in the world. We are working to
launch 10,000 next-generation venture capital firms by 2030, fundamentally changing the face of venture capital.
We operate an integrated platform for modern venture capital, spanning education, software, and fund operations. VC Lab trains the next generation of fund managers. Decile Hub provides AI-enabled tools for fund operations. Start Fund enables managers to launch institutional-grade funds in under 24 hours. Decile Capital deploys capital into emerging managers.Together, these offerings make venture capital more accessible to anyone with world-class ideas and execution.
Role Overview
We’re hiring a Venture Associate to serve as the primary relationship lead for a portfolio of emerging venture capital firms. You’ll help fund managers build and scale their funds by understanding their needs, connecting them with resources, and ensuring exceptional support across our platform. This is a dynamic, relationship-centered role at the intersection of venture capital, operations, and SaaS customer success.
What You’ll Do
Serve as the primary contact for a portfolio of venture capital managersUnderstand each fund’s stage, goals, and operational needs, and help them leverage the VC Lab and Decile Group ecosystemCoordinate with internal teams (legal, finance, product, operations) to ensure timely, high-quality supportTrack and manage interactions, follow-ups, and outcomes using our internal toolsIdentify opportunities to improve the fund manager journey and share insights across the teamLearn continuously about the venture ecosystem and help improve our product and processes
What You Bring
3+ years in customer success, account management, or client operations for a high-touch SaaS or professional services company1–2+ years in venture capital, fund administration, startup finance, or related ecosystem experienceDeep digital literacy and comfort learning new tools quickly (CRMs, project tracking, finance systems, etc.)Proven ability to navigate complex, cross-functional customer issues and keep multiple stakeholders alignedStrong written and verbal communication; composed and professional on video calls and in high-stress momentsHigh emotional intelligence, empathy, and follow-throughProactive and self-directed — you close loopsAnalytical and detail-oriented, with structured problem-solving skillsThrives in a globally distributed, fast-moving startup environmentBonus/Nice to Have
Experience in accelerators, venture studios, or startup communitiesFamiliarity with fund formation, LP reporting, or legal documentation workflowsMultilingual or global perspective
What We Offer
The energy and growth of a fast-moving startup with a mission that matters — transforming venture capital for goodFlexible remote work environment with team members across time zonesMedical and dental coverage401K benefitsFlexible PTO and generous holiday scheduleExposure to the global venture ecosystem, working directly with fund managers launching firms around the world
This is a great fit if you…
Want to break into the venture capital industry at a startup!Want the ability to help change the worldWant to work in a vibrant work environment with passionate and capable team membersWant opportunities for personal growth and to level up in customer successWant to be the face of the company and work with emerging managers from all over the world
How to Apply:
If you don't tick every box above, we'd still encourage you to apply. We're building a diverse team whose skills balance and complement one another. Please describe why you are uniquely qualified for this position as a Fund Account Manager in the competitive field of Venture Capital to apply, as well as submit your resume.
Salary and benefits are commensurate with experience.
