VIP Lounge Server - AVILA -Seasonal
About the Role
The VIP Lounge Server reports to the Shift Manager Food & Beverage and is responsible for providing prompt, friendly and efficient service to our guests while serving food & beverage orders to player lounge guests.
Position Responsibilities
- Create a fun experience for guests daily
- Adding to guest enjoyment through friendly interactions
- Communications with guests which are differentiated based on guest needs and desires
- Performing role in an efficient and effective manner
- Anticipating guest needs, answering questions, and resolving concerns
- Ensuring our processes are adding, rather than taking away from guest experience
Essential Functions
- Exposure to casino related environmental factors, including but not limited to secondhand smoke, excessive noise and stress related to servicing customers in a fast-paced environment
- The ability to sit, walk, stand, bend, lift, reach, pull, push, kneel, squat and grasp
- Must be able to walk and stand for entire shift
- Must be able lift/push/pull up to 25 lbs
- Ability to work holidays, weekends, as well as flexible shifts and/or unusual hours
- Ability to effectively communicate in English
Requirements
What’s Required
- Experience as a food & beverage server in a high-volume restaurant or Resort
- Strong guest service skills; including ability to converse with guests
- Positive, personable, and outwardly friendly
- Ability to perform role in a in a busy, high volume work environment
- Scheduling flexibility; to include nights and weekends
- Serves alcoholic & non-alcoholic beverages according to service standards
- Must completely bus tables & keep respective station & side station clean & stocked always
Benefits
- Training & Development
- Free Meal while on shift
- Free Parking'
- Pay Rate :$16.00/HR