Virtual Administrative Assistant

This is a full-time remote position (40 hours per week) providing comprehensive administrative and

executive support to a busy outpatient mental health practice. The successful candidate will

function as the clinic's front-line operational hub — managing communications, coordinating

schedules, and supporting growth initiatives.

The ideal candidate is independent, reliable, and motivated to build a long-term career within a

mission-driven healthcare organization.

● Answer incoming phone calls and respond to emails promptly

● Provide clear, respectful information to current and prospective patients

● Ensure no calls or inquiries go unanswered

● Maintain confidentiality and professionalism in all interactions

● Schedule, reschedule, and confirm appointments

● Maintain accurate provider calendars

● Coordinate patient intake processes

● Help optimize scheduling efficiency to reduce gaps and wait times

● Assist with insurance paneling processes (preferred skill)

● Support verification and administrative documentation tasks

● Maintain organized digital records

● Conduct outreach to hospitals, agencies, and referral partners

● Help maintain relationships that support patient referrals

● Assist with tracking outreach activities

● Identify workflow gaps and proactively suggest improvements

● Support administrative projects as the clinic expands

● Assist leadership with day-to-day operational needs

100% REMOTE

$50 birthday bonus

$200 testimonial bonus

$500 entry monthly raffle

NO TRACKER. NO PROBLEM