Account Manager, Landscape Management
A BIT ABOUT YOU
Outgoing, collaborative, and motivated, you’re someone who can bring people together to elevate our community’s outdoor spaces. You find being of service rewarding, and you’re understanding, people-oriented, and persistent. As a natural team player, you get along comfortably with most people. You’re committed to growing your career in concert with the natural world, and you have the passion and expertise to create and communicate opportunities for landscape enhancements in a clear and compelling way.
A BIT ABOUT US
We like plants, people, and beautiful spaces. John Mulhall came to Omaha in 1953 to landscape, and now, three generations later, we’re as committed as we’ve ever been to making Omaha a more beautiful place to live. Today we’re a team of a few hundred people, but our focus remains the same: working together to engage our community and share our passion for the beauty of the natural world. And we have fun doing it.
A DAY IN THE LIFE
As an Account Manager, you’ll report to the Branch Manager in our Greater Omaha Landscape Management Branch. You’ll focus on serving our customers in line with our vision to be the most loved commercial landscaping company in the Midwest.
YOUR IMPACT
o Manage Omaha's most beautiful commercial properties – including experiential retail centers, business parks, industrial and data centers, healthcare and education campuses, and HOAs
o Champion an extraordinary level of customer service with a 24-hour response rate and customized communication cadence
o Leverage your experience to sell enhancements at target margins to elevate existing landscapes
o Welcome new customers and ensure a smooth transition to Mulhall's Landscape
o Serve as the customer's primary contact through contract renewal, starting the conversation early and using our standard templates to make the process as seamless as possible
WHAT WE’RE LOOKING FOR
o 2+ years of customer service experience
o 2+ years of landscape experience, preferred
o A patient, conscientious, and active listener
o A proactive team player who collaborates with others to anticipate and solve problems
o A focus on repeatable success through well-thought-out systems
WHAT WE OFFER
o An inclusive, passionate, and fun work environment
o The opportunity to grow your career in concert with the natural world
o Great potential for personal and professional growth
o An amazing discount on all the plants and plant things you love
o Competitive pay and access to a full benefits package including 401(k), 401(k) match, PTO, paid holidays, medical, vision, dental, paid family leave, company-paid short-term disability, an Employee Assistance Program for free and confidential mental health, legal, and financial services, referral bonuses, Health Savings Account (HSA) and Flex Spending Account (FSA) options, pet insurance package options, wellness partnerships, community membership partnerships, and retail discount partnerships
OTE: $100,000