Associate - Operations
About Quantanite:
Quantanite is a leading Business Process Outsourcing (BPO) and Customer Experience (CX) solutions provider, dedicated to helping fast-growing companies and global brands optimize their business processes. By integrating automation with human intelligence, we deliver seamless customer experiences and exceptional results. With a presence across four continents, we are a dynamic and ambitious team looking for passionate professionals who share our values, vision, and appreciation for diversity.
About the Role:
We are seeking motivated Fresh Graduates with strong English fluency and proficiency in basic computer applications, including Excel/Google Sheets, Internet Research, and CRM tools. The ideal candidate should be flexible with rotational shifts (day & night) and eager to learn and grow within the industry.
Key Responsibilities:
- Perform data entry and processing using Google Sheets and CRM software.
- Follow client instructions and execute tasks on various online platforms.
- Conduct online research, verify, and authenticate information when required.
- Report to Team Leaders & Managers and escalate issues as needed.
Requirements:
- Strong English reading and writing skills (speaking ability is a plus).
- Willingness to work in rotational shifts (day, evening, and night).
- Graduate from any discipline (final-year students with no pending classes or exams are also welcome).
- Proficiency in MS Excel/Google Sheets and Internet Research.
What We Offer:
- Competitive Salary
- Monthly Allowances (Transportation, Food, and Night Shift Allowance)
- Extra Work Payments
- Yearly Vacation Leave Allowance
- Paid Sick Leaves & Vacation Leaves
- Festival Bonuses (After 1 year of continuous employment)
- Monthly & Yearly Rewards & Recognition Programs
- Well-Defined Career Growth Opportunities
Career Growth & Development:
At Quantanite, we believe in continuous learning and career progression. You will have a personal development plan to enhance your skills, with the guidance and support of your manager. As we continue to grow, you will have opportunities to take on greater responsibilities and advance in your career.
Ready to Start Your Career with Us?
If you're looking for a career with purpose, potential, and professional growth, apply today! We look forward to welcoming you to our team at Quantanite.