This role requires someone who is equally comfortable leading a busy dinner service as they are reviewing financial performance and supporting operational strategy. The AGM plays an active role in team development, recruitment, scheduling, and coaching, while maintaining sharp oversight of labour, inventory, and overall productivity.They lead by example, build strong relationships with guests and team members alike, and create a culture where high standards, accountability, and genuine enjoyment of food, wine, and service come together.
The Day to Day:
- Support the General Manager in day-to-day operations, including floor management, scheduling, and team leadership
- Actively lead daily restaurant operations with a strong floor presence during service
- Inspire and motivate your team by clearly communicating the restaurant’s vision and upholding Oliver & Bonacini’s values
- Monitor and uphold all points of service and attention to detail in both guest experience and back-of-house operations
- Support and develop staff through training, coaching, and performance management initiatives
- Cultivate a warm, professional, guest-first culture
- Build strong relationships with guests, team members, vendors, and senior leadership
- Oversee scheduling, payroll accuracy, budgeting, inventory, and invoicing with precision
- Ensure the venue is spotless, well-maintained, and operating at the highest standard
- Support marketing efforts and contribute to guest outreach and promotional strategies
- Actively participate in health & safety initiatives, ensuring full compliance with WHMIS and company policies
- Contribute to the planning and execution of private events and special functions
- Other duties as required
Qualifications
- 3–5 years of progressive leadership experience in a premium casual or upscale dining environment
- Valid Smart Serve Certification
- Strong understanding of service standards, wine knowledge, and restaurant operations
- Proven ability to lead and inspire a team with professionalism and positivity
- Excellent communication, organizational, and problem-solving skills
- A passion for hospitality, attention to detail, and creating memorable guest experiences
- Flexibility to work late night, evenings, weekends, and holidays as required
- Legally eligible to work in Canada
Additional Information
This is a current existing role with a current vacancy
Salary Range: From $50,000- $55,000 + gratuities
AI Disclosure
To ensure a fair and efficient recruitment process, some aspects of candidate screening may be conducted using AI software. All assessments and outcomes are reviewed by our hiring team to provide thoughtful, personalized consideration. We are committed to transparency and respect, ensuring a welcoming experience for every candidate.
Accessibility & Accommodation
Oliver & Bonacini is committed to providing an inclusive recruitment process. If you require accommodation or support during any stage of the hiring process, please let us know. We will work with you to ensure your needs are met in a respectful and timely manner.
Oliver & Bonacini's Diversity Commitment
At Oliver & Bonacini Hospitality, we are committed to treating every employee with dignity and respect. We strive to be fair and just, and create working environments where our employees can be at their best.