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The Business Analyst, Delivery Europe role at Valgenesis is an on-site position located in Lisbon.

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Business Analyst, Delivery Europe

ValgenesisLisbon1d ago

ValGenesis is a leading digital validation platform provider for life sciences companies. ValGenesis suite of products are used by 30 of the top 50 global pharmaceutical and biotech companies to achieve digital transformation, total compliance and manufacturing excellence/intelligence across their product lifecycle.

Learn more about working for ValGenesis, the de facto standard for paperless validation in Life Sciences: https://www.valgenesis.com/about

Responsibilities:

Conduct in-depth analysis of customer business processes, system integrations and document the business requirements.

Map the current and, using a consultative approach, recommend the future process that takes advantage of existing product features and enables customers’ desired outcomes, under the technical guidance of a Senior BA, Project Lead or Senior Project Lead

Design and develop effective configurations tailored to each client's operational needs and related artifacts

Verify the customer instances by setting up the required test data and scenarios.

Document configurations and conduct workshops, walkthroughs (Conference Room Pilots) to capture the customer’s business process requirements

Knowledge Transfer & Issue Resolution:

Deliver training sessions, workshops, and demonstrations to ensure comprehensive knowledge transfer.

Troubleshoot customer issues, document them, and work towards resolution through the ValGenesis ticketing system by collaborating with all the internal stakeholders and/or providing a workaround solution, if appropriate

Collaborate with customers and internal teams to ensure clear and achievable requirements.

Foster strong relationships with client SMEs and actively participate in project meetings and discussions.

Requirements:

Master’s degree in chemical engineering, Biological Engineering, or similar

2 years of professional experience in pharma related consulting services in the areas of CMC, CQV, CSV/CSA, Process Validation and/or Cleaning Validation and/or life sciences industry experience in the herein mentioned areas (preferable)

Good technical skills and ability to consistently deliver on time, in full

Ability to build trust with customers and internal stakeholders

Good active listening skills, enabling uncovering of customers’ needs and concerns

Ability to adapt language to context (e.g. not overwhelming customers with complex technical language, but rather adapting it to customer-friendly terms)

Tech-savvy and passionate about technology

ValGenesis VLMS Knowledge will be strongly valued

Languages: English (mandatory), Portuguese (valued), German (valued)

We’re on a Mission

In 2005, we disrupted the life sciences industry by introducing the world’s first digital validation lifecycle management system. ValGenesis VLMS® revolutionized compliance-based corporate validation activities and has remained the industry standard.

Today, we continue to push the boundaries of innovation ― enhancing and expanding our portfolio beyond validation with an end-to-end digital transformation platform. We combine our purpose-built systems with world-class consulting services to help every facet of GxP meet evolving regulations and quality expectations.

The Team You’ll Join

Our customers’ success is our success. We keep the customer experience centered in our decisions, from product to marketing to sales to services to support. Life sciences companies exist to improve humanity’s quality of life, and we honor that mission.

We work together. We communicate openly, support each other without reservation, and never hesitate to wear multiple hats to get the job done.

We think big. Innovation is the heart of ValGenesis. That spirit drives product development as well as personal growth. We never stop aiming upward.

We’re in it to win it. We’re on a path to becoming the number one intelligent validation platform in the market, and we won’t settle for anything less than being a market leader.

How We Work

Our hybrid schedule is 3 days per week, within a reasonable commuting distance to our Lisbon office. We believe that in-person interaction and collaboration fosters creativity, and a sense of community, and is critical to our future success as a company.

ValGenesis is an equal-opportunity employer that makes employment decisions on the basis of merit. Our goal is to have the best-qualified people in every job. All qualified applicants will receive consideration for employment without regard to race, religion, sex, sexual orientation, gender identity, national origin, disability, or any other characteristics protected by local law.

Business Analyst, Delivery Europe

Responsibilities:

Requirements:

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