About Community Action House
Since its founding in 1969, Community Action House has been the focal point of community efforts to provide critical support and pathways out of poverty for our neighbors in need. Our community-powered work takes a client-centric approach that meets people wherever they are at and offers services that enhance ownership and agency. Our work is organized in three interconnected areas: Food Access, Resource Navigation, and Financial Wellness. Welcome, excellence, and collaboration are some of our core values. Learn more at
www.communityactionhouse.org.
In October 2021, we launched our new ‘Food Club & Opportunity Hub’ to expand efficient, impactful healthy food assistance with the on-site integration of other pathway programs. More recently, we announced a partnership with Dwelling Place to help address the affordable housing crisis here in Holland. In July 2023, we publicly launched our expansion of Lakeshore Food Rescue (
www.lakeshorefoodrescue.org).
Organizational budget: $9M-10M (inclusive of $5M in-kind support)
Agency Size: 60-70 staff and 2,300+ annual volunteers
Our Values
Who we are. Who we aspire to be. What drives us. What unites us. Learn more, here! - Radically Welcoming
- Guest-Centered
- Lead with Kindness
- Curiosity-Driven
- Always Improving
- Collaborative by Design
- Contagious Commitment
- One Team
Position Details
Position Type: Full-time, Regular
Overtime Status: Exempt
Reports To: Manager, Finance & Business Operations
Direct Reports: none
Department: Business Operations
Primary Location: Food Club & Opportunity Hub
Compensation & Benefits: $53,000-$58,000 annual salary, eligible for benefits
Summary
The Business Operations Specialist plays a critical role in the efficient functioning of the organization by providing support in planning, organizing, and overseeing various finance and information technology activities. Leads and project manages Business Operations Associate on related tasks.
Responsibilities & Essential Duties
Perform finance functions including receivables, payables, bank reconciliations, budgeting, month close, cash flow management and adjusting journal entries.
Prepares, monitors and analyzes monthly financial reports for internal use by department leaders, the strategic leadership team and the board directed finance committee. Ensure transparency and accountability in financial reporting.
Work closely with development to manage restricted funding and grant budgeting, billing, accounting, and allocations.
Responsible for preparing annual operating budgets and expansion/capital campaign budgets as needed.
Oversight of employee expense reports and corporate credit cards, ensuring compliance with organization policies.
Prepares financial reports for internal use, including income statements and cash flow statements, to help program teams and management make informed decisions.
Maintain organized and accurate financial records and documentation for auditing purposes and compliance.
Leads process development, improvement and documentation projects across the department.
Project management and routine information technology assistance as needed.
Manage the knowledge management process of organizing, creating, using, and sharing collective knowledge within the organization.
Other duties as assigned.
Supervision Received
General Direction: Receives broad guidance and direction and has some autonomy in decision-making and flexibility in determining how to achieve goals. Supervisor provides support and resources as needed but may not be directly involved in day-to-day decision-making or task assignments.
Supervisory Responsibilities
Informal Supervisor: Does not have formal people leading (supervisory) responsibilities. May influence others based on their expertise or relationships; lead projects with other teammates; and/or provide guidance or mentoring to other colleagues.
Education & Experience
2+ years of relevant experience required
Some college required. Bachelor's Degree preferred.; or in place of a degree, equivalent years of experience
Qualifications
Working knowledge of finance and accounting functions including revenue recognition principles.
Highly collaborative, with the ability to build and cultivate strong working relationships with peers, organizations, stakeholders, and volunteer partners.
Ability to work both independently without close oversight, but also a team player who will intentionally engage with others at varying levels of seniority.
Highly conscientious with a high attention to detail.
Proven time-management skills and ability to manage multiple tasks and projects at a time.
Ability to work effectively in collaboration with diverse groups of people.
Willingness and interest in continuous learning and adaptation based on your professional interests and organizational needs.
A high standard of performance and integrity, and ability to lead by example to foster a positive workplace culture.
Proficiency in clear and effective written and verbal communication, and ability to develop trusting professional relationships.
Demonstrate a genuine passion for our mission and a commitment to upholding our team’s values: Radically Welcoming, Guest-Centered, Lead with Kindness, Curiosity-Driven, Always Improving, Collaborative by Design, Contagious Commitment, & One Team.
Physical Requirements
Frequently move about work area
Occasionally use hands/fingers to handle or feel
Occasionally reach with hands and arms
Occasionally bend, stoop, kneel, crouch, or crawl
Occasionally use eyesight clarity/accuracy or visual perception
Occasionally read and understand written word
Frequently operate computer and general office machines
Occasionally ability to push, pull, and lift up to 25 pounds
Other Factors
Access to consistent and reliable transportation
Evening hours occasionally, on an as-needed basis
Weekend hours occasionally, on an as-needed basis
Application
Interviews are conducted on a rolling basis until position is filled. To apply, submit resume and 1 page cover letter, depending on position. Contact peopleandculture@communityactionhouse.org with questions.
Equal Opportunity Employer
Community Action House is committed to creating a diverse work environment and is proud to be an equal opportunity employer. We do not discriminate on the basis of race, religion, color, sex (including pregnancy, childbirth, medical condition related to pregnancy or childbirth), sexual orientation, and gender identity, national origin, disability, age, genetic information, height, weight, marital status, veteran status, or any other status protected under applicable federal, state, or local laws. We encourage applicants of all backgrounds to apply.
Note: This Job Description is a description of the typical duties of this position, and is not intended to be a comprehensive list of all duties. Job incumbents may be asked to perform other duties as required.
