General Manager key responsibilities:
- Full P&L responsibility for the Caribbean region, achieving or surpassing monthly sales and financial targets.
- Grow and expand the business across all Caribbean islands.
- Provide leadership and direction for regional business operations in the Caribbean
- Management of B2B sales teams across offices in Trinidad, Barbados and Jamaica as well as Marketing, Customer Service, Admin, IT, Product and Finance.
- Establish robust management tools, metrics and reporting structure to facilitate effective running of sales team across pipeline management, renewal and conversion rates, call volume and sales target delivery.
- Implementation and review of tactical and strategic sales initiatives.
- Delivery of targeted KPI's across sales, marketing, product, finance, customer service and HR.
- Participate in cross-functional meetings on strategic issues.
- In-depth competitive analysis and market trends investigation within region.
- Delivery of monthly marketing metrics across job seeker visitors, user experience, conversion and application rates.
- Drive local product enhancements and innovations to ensure best experience for the user.
- Manage and measure and customer relationship management practices.
- Deliver effective sales training programs across multiple levels.
- Report to and regularly update Regional CEO on all key metrics
- Presentation at monthly Board Meetings with to Group CEO and Head Office
Qualifications
- Experience in a management role encompassing B2B, advertising, recruitment/or online sales industry experience.
- Successful experience managing a full P&L, delivery of monthly top and bottom line versus budget.
- Experience managing online advertising sales teams in a B2B sales organization across multiple locations
- Demonstration of expertise in industry concepts, practices and procedures.
- Experience in online recruitment or media a distinct advantage
- Expertise in, and passion for emerging trends in online, SEO, SEM, applications, social media.
- Client focused, with a proven track record of success in driving sales and profits, and in building and developing teams of highly performing sales professionals.
- Entrepreneurial spirit with an ability to work on his/her own initiative.
- Exceptional interpersonal skills, strong ability to work in high-pressure situations, and excellent business acumen.
- Excellent communicator with ability to clearly articulate strategy and report on progress.
- Adventurous spirit, eager to travel and experience new cultures in different markets
- Track record of demonstrated and sustained loyalty to current or recent employers
- Relevant third level degree is desirable
- Fluency in English is essential
Additional Information
A degree of reasonable relocation support will be avaiolable for the right candidate if not already based locally in Trinidad.