Certified Clinical Supervisor

Our Mission
Hope Center Ministries is a growing nonprofit discipleship recovery program with multiple centers across the U.S. Hope Center Ministries exists to restore lives, restore families, and restore communities. We do this by helping those individuals bound by drug addiction and/or alcoholism find lasting freedom and sobriety through a relationship with Jesus Christ, which translates into seeing the lost saved, the saved freed, the freed restored, and the restored fulfilled.

Position  

The CCS supports Hope Center Outpatient Services mission statement which is to lead addicts and their family to become fully devoted followers of Christ.

The Certified Clinical Supervisor (CCS) is responsible for creating, implementing, and leading clinical staff toward a vision for clinical services that achieves the organization’s stated mission. The CCS is responsible for ensuring all adult services are of the highest quality, meet all relevant law/standards and support the organization’s mission statement. The Certified Clinical Supervisor (CCS) demonstrates knowledge of and the ability to apply and teach state of the art as well as biblical addictions treatment.

Supervisor Responsibilities

Supervises all Hope Center Outpatients staff. Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws. In conjunction with Human Resources, responsibilities include oversight of and/or actual participating in recruiting, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

Primary Duties

• In conjunction with the National Director and Leadership team, creates and implements a vision for clinical services that is consistent with the organization’s mission, coordinating the efforts of clinical management and staff to achieve the vision’s stated goals and objectives.
• Creates, develops, implements, supervises, and evaluates clinical program services including any new programs and/or services.
• Oversees employees in clinical services departments through the management and leadership of the Hope Center Outpatient Services.
• Manages daily operations, administrative and clinical, of the outpatient programs.
• Manages resources, both material and human, via the outpatient staff, working closely with the Chief Financial Officer and their staff, as well as the Chief Human Resources Officer , to ensure quality stewardship of resources.
• Works closely with the supervising leaders and directors of admissions, to ensure a smooth and seamless continuum of care. 
• Coordinates clinical efforts with quality/risk management and national admissions coordinator/referral relations to troubleshoot and resolve patient, referral, parent, family and staff complaints and concerns.
• Provides consultant clinical supervision to recovery pastors, as well as any staff as defined by licensure and clinical privileges.
• Coordinates clinical efforts with quality management and utilization review to ensure compliance with all local, state and federal laws and regulations relating to clinical care.
• Teaches and models state of the art clinical management and clinical skills relevant to the patient population, coordinating with the clinical management and staff development staff to continuously assess and provide for the training and development needs of clinical staff.
• Working closely with other Leadership staff, ensures interdepartmental integration of services.
• Attends staff meetings of clinical management on a regular basis or as needed.
• Makes presentations regarding Hope Center Outpatient services to a wide variety of audiences including large and small groups.
• Ensures that a welcoming, safe and healing environment is maintained for each patient and family throughout the continuum of care.
• Recommends ways to improve the quality and delivery of services.
• Ensures proper handling and distribution of company funds.
• Maintains confidentiality of company and patient information.
• Reacts productively to change.
• Performs other duties as assigned.

Required Experience and Education

Master’s degree in counseling, Social Work, or a related field required. Independent licensure required; licensure through the North Carolina Addictions Specialist Professional Practice Board (NCASPPB) or equivalent preferred. A minimum of five (5) years of experience working in addiction-specific services and/or an equivalent combination of education, training, and job-related experience, including demonstrated experience integrating biblical or faith-based principles into counseling or recovery services.

Knowledge/Skills

•      Advanced knowledge of the Bible
•      Ministry license - New hires will be begin the ministry license process immediately upon hire.
•      Working knowledge of Celebrate Recovery 12 steps and 8 Principles (Beatitudes)
•      Basic knowledge of human behavior
•      Basic knowledge of lay counseling and Drug & Alcohol rehabilitation 
•      General knowledge of the 12-steps, 8-principles, HCM curriculum & for individuals and groups 
•      Convey information effectively
•      Time Management 
•      Ability to handle complaints, settle disputes & resolve grievances 

Additional Requirement

•     Have accepted Jesus Christ as Lord and Savior and must live a life according to Biblical standards
•      Agree with the Statement of Faith, Lifestyle Statement, and overall vision of Hope Center Ministries
•      Successfully pass background Screening, social media, personal & professional reference checks
•      Meet any additional requirements as may be determined by Hope Center Ministries 

This is more than a job—it's a calling.
If you are passionate about making disciples, building Christ-centered community, and seeing restoration take root, we invite you to join the mission.