Operations Specialist
$65k - $75k USD
Company Overview
Every year, one million businesses shut down, yet the process remains messy, expensive, and underserved. At SimpleClosure, our mission is to make business shutdowns seamless, compliant, and stress free, because closing a company shouldn’t feel harder than starting one.
We recently raised our $15 million Series A and were named one of Fast Company’s Most Innovative Companies of 2025. Backed by top investors and trusted by hundreds of startups, we’re rapidly establishing ourselves as the technology leader in this space. Join us and make an outsized impact as we create innovative solutions for businesses, their teams, and their stakeholders.
Responsibilities
Serve as the primary point of contact for clients, introducing them to their personalized shutdown plans, guiding them through the dissolution process, and addressing their queries and concerns along the way.
Capture, document, and optimize processes to enhance operational efficiency and client satisfaction.
Collaborate closely with internal teams to ensure smooth operations and timely resolution of client issues.
Utilize Slack, Google Suite, Notion and other remote tools for efficient communication and documentation.
Cultivate an understanding of our services, processes, and legal requirements related to shutting down.
Provide exceptional customer service, demonstrating empathy and professionalism with client interactions.
Assist clients in gathering necessary documentation and information.
Ensure accurate and timely updates to clients regarding their progress.
Maintain organized and accurate records of all company dissolution activities.
Coordinate with external parties such as government agencies, regulatory bodies, and legal counsel to ensure compliance with applicable laws and regulations.
Proactively identify opportunities to improve our internal processes and workflows.
Desired Skills and Qualifications
Bachelor’s degree
Start-up experience preferred
Ability to multitask and follow through on projects
Excellent written and spoken English communication skills
Exceptional problem-solving and interpersonal skills
Experience in operations, legal, or accounting a plus
What we offer
Compensation: $65,000 - $75,000
Unlimited PTO
Competitive equity package
Employer Covered Medical Benefits
Hybrid in New York City or Los Angeles
Remote work
Two in-person team retreats a year