Community Growth Strategist
What you'll do
Community Management
Own the daily management of Telegram and Discord, keeping channels active, helpful, and on-brand through moderation, conversation, and support
Answer common product and campaign questions, escalating issues to Product, Ops, or Support when needed
Plan and host community touchpoints: AMAs, community calls, contest announcements, winners recaps, and event summaries
Partner with BD and KOL / Ambassadors teams to ensure partner content lands well in our core community channels
Maintain clear, lightweight documentation for channel guidelines, tone-of-voice examples, and recurring playbooks
Community Growth
Design, launch, and manage ambassador and community programs that turn engaged users into active advocates
Identify and nurture power users, advocates, creators, and potential moderators
Build and run community campaigns, and growth experiments in collaboration with the Campaigns owner
Develop and execute onboarding flows that convert new members into active, retained community participants
Drive participation in trading events, campaigns, and ecosystem initiatives through targeted community activation
Listening, Insights & Feedback Loops
Monitor sentiment and conversations across Telegram, Discord, and other relevant spaces
Track recurring questions, objections, and ideas and turn them into structured insights for Marketing, Product, and BD
Experiment with community formats, engagement mechanics, and programming, and share what works (and what does not) with the team
Surface community signals that inform messaging, product decisions, and go-to-market strategy
Collaboration & Operations
Work closely with the Content & Communications Lead to bring Grvt's narrative and product roadmap to life within community channels
Collaborate with the Campaigns owner to support campaign pushes, trading events, and growth experiments
Coordinate with KOL and BD teams to align on community moments tied to partnerships and launches
Impact & Outcomes
Drive consistent growth in engaged community members across owned channels
Increase participation and retention in key campaigns, AMAs, and trading events
Turn community insights into concrete changes in messaging, product, and campaigns
What we're looking for
Must-Have
3+ years managing Web3 communities (Discord, Telegram)
Proven ability to build and scale ambassador or community programs from scratch
Self-driven, adaptable, and thrives in fast-paced, asynchronous startup environments
Fluent-level English with exceptional written and verbal communication skills
Fluency in APAC languages is a plus!
Data-informed: you regularly look at metrics (retention, participation, sentiment, growth) and adjust what you ship
Nice-to-Have
Past experience in an early-stage startup or exchange environment
Familiarity with DeFi, blockchain, and on-chain financial primitives (or strong curiosity and ability to ramp up quickly)
Experience working with KOL and BD teams on community activation
Basic design or content skills to support lightweight community assets