Community Operations Coordinator - St. Louis, MO

Are you passionate about helping people? Are you inspired by meeting new people who are doing interesting things? Do you have hands-on experience building furniture or troubleshooting technical devices or are you excited to learn how? If so, read on!

CIC is looking for a full-time, early career Coordinator to join our team. This is a great opportunity for someone with at least one year of professional work experience who enjoys working in a fast-paced environment.

You will join a Community Operations Team to satisfy the day-to-day needs of our clients. Some work will be independent while at other times it will require collaboration with other members of the CIC staff. 

Potential responsibilities will include:

• Building and keeping good relationships with CIC clients, making sure they’re happy by quickly and specifically responding to their questions and needs.

• Handling a variety of client requests creatively and effectively, from office rearrangement to event hosting.

• Stocking and maintaining supplies in kitchens and conference rooms, while also ensuring the upkeep of regular systems like print stations and conference room setups, offering assistance as needed.

• Facilitating new client onboarding, including system registration and office setup, as well as assisting existing ones with office moves and special event preparations in conference rooms.

• Supporting front desk operations with focus on excellent service and assisting other teams with special projects as needed.

• Organizing community events to encourage networking among clients.

We value service-minded, reliable, and independent thinkers who may not know everything on day one but are bright, curious, and eager to learn. As our ideal candidate, you should confidently take ownership of tasks, be personable and enjoy helping others, and possess a self-motivated attitude towards learning our business in-depth. Your approach should be detail-oriented and organized, with strong time management skills. You're expected to be a team player who can maintain positive relationships and communicate professionally, treating everyone equally and contributing fresh ideas.

• A bachelor's degree or equivalent experience.

• At least one year of professional experience.

• A natural interest for helping/supporting others.

• An interest in a long-term role. We are a growing company, and we like to hire people who can grow with us over the years.

• Starting compensation is $46,667 per year. 

• 100% company-paid premium healthcare and dental benefits.

• 100% company-paid long and short-term disability, and life insurance.

• 401k (must be 21+).

• 18 days of PTO accrued annually (more with seniority), plus thirteen paid holidays from the start.

CIC builds and connects thriving innovation communities around the world. Founded in 1999 in Cambridge, MA, we were one of the first companies to offer flexible office space and coworking. We manage a global network of innovation-focused workspace, laboratories, and event space across North America, Europe, and Asia, and continue to expand globally.

CIC St. Louis officially opened in fall 2014 and now manages more than 160,000 square feet across three buildings. Surrounded by nationally ranked universities and medical centers, CIC is located in the Cortex Innovation District — a 200-acre urban hub of innovation and entrepreneurship situated in St. Louis’ Central Corridor. 

CIC St. Louis is home to over 200 organizations, ranging from early-stage BioTech and AgTech startups to established Geospatial leaders. We offer coworking, office, lab, and event space for the growing innovation community and ecosystem filled with dynamic programming, unique culture, and opportunities to connect.

Learn more about us here.