Complaint Handling Specialist – Quality Assurance (f/m/x)
- Responsibility for handling complaints related to purchased parts (focus on mechanical or electronic components, depending on qualifications)
- Conducting fault and root cause analyses
- Documenting and processing complaint-related data in SAP
- Defining and implementing effectiveness checks as well as corrective and remedial actions
- Introducing methods for sustainable error prevention
- Supporting the optimization of inspection processes
- Close collaboration with our Purchasing Department, the specialist departments, and Quality Assurance
Qualifications
- Completed technical education (e.g. apprenticeship, HTL) with a focus on electronics, electrical engineering, mechatronics, machining technology, or metalworking technology
- At least 3 years of professional experience in complaint handling
- Experience in reading data sheets and technical drawings
- Confident handling of measuring and testing equipment
- SAP user knowledge (Material Management module) is an advantage
- Quick comprehension skills combined with an independent, accurate, and solution-oriented way of working
- Excellent written and spoken German skillsl; basic english skills
Additional Information
- A reliable and long-term workplace in our expanding and international high-tech company
- An innovative company culture that promotes technical excellence guaranteeing us the position of a technological leader in the global market
- A value-oriented working environment that fosters friendly, supportive cooperation between colleagues and, at the same time, provides room for involvement, dedication and individual responsibility
- Individual training and onboarding
- Work Outside Office (occasion-related possibility to work outside the office)
- Voluntary flexibility allowance
- Professional and personal development
We offer a fair and market-aligned salary based on the collective agreement for employees in the metal trade – adjusted to the regional conditions of the Styrian labor market. The minimum gross monthly salary for this position is € 3.335 (based on full-time employment). What truly counts for us are your personality, your skills, and the experience you bring. That’s why we take the time to determine your actual gross salary individually and are happy to offer a higher pay in recognition of your qualifications.
#GreatPeople|GreatInstruments #since1922 #AntonPaar #LI-JLA
We do not accept applications via personnel service providers or recruitment agencies and ask all interested parties to submit their documents directly via our career site.
Applications via personnel service providers will not be processed. As a matter of principle, we also do not hire temporary workers, but build on long-term, direct employment relationships.