Mercier Consultancy MD is thrilled to announce exciting Czech Speaking Customer Service opportunities in beautiful Greece, complete with a fully paid relocation package! This role provides a fantastic chance to develop your career while experiencing the rich culture and stunning scenery of Greece.
Why Choose Mercier Consultancy MD?
We are dedicated to fostering a supportive and dynamic work environment where our employees can thrive. As part of our vibrant team, you will play a crucial role in enhancing customer satisfaction and delivering excellent service.
Key Responsibilities
- Assist Czech-speaking customers via phone, email, and chat, ensuring a friendly and professional service during every interaction.
- Provide clear and accurate information about our products and services to help customers make informed decisions.
- Swiftly resolve customer inquiries and complaints to maintain high levels of customer satisfaction.
- Document customer interactions accurately and follow up to ensure their satisfaction.
- Collaborate with various departments to enhance service delivery and improve overall customer experience.
- Stay updated on our offerings and industry trends to deliver knowledgeable support.
Requirements
- Fluency in Czech (both written and spoken) is essential; knowledge of additional languages is a beneficial asset.
- Previous experience in customer service, ideally within a multilingual environment.
- Strong communication skills with a focus on creating positive customer experiences.
- Effective problem-solving skills with a customer-first mindset.
- Comfortable using computer systems and CRM software.
- A positive attitude, eagerness to embrace new experiences, and willingness to relocate to Greece.
- Freedom to work flexible hours, including evenings and weekends when necessary.
Benefits
- Competitive Monthly Salary
- Fully Paid Relocation Package
- 2 Extra Salaries Per Year
- Fully Paid Training
- Health Insurance
- And Much More...
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