Designer Sales Consultant
Working at Trail Appliances means joining an entrepreneurial-minded, driven team dedicated to delivering an exceptional customer experience. Trail Appliances is the leading independent appliance retailer in Western Canada. We’re a fast-growing company with over 500 employees in British Columbia, spread out over 10 showrooms, 3 Outlet Centres, 3 distribution centres, and 4 offices in BC's major markets. Join our team of trailblazers!
Our core values:
Integrity – We do what’s right, even when no one is looking.
Improvement – We do it well. Then we do it better.
Caring – We put ourselves in others’ shoes.
Authenticity – We like people, not pretense.
Determination – We kick down walls.
If you’re energized by long-term relationships, complex projects, and being a trusted partner to interior designers — keep reading.
Trail Appliances’ Designer Sales team is a specialized, relationship-driven group that works closely with the design and build community across the Lower Mainland. This role is about credibility, follow-through, and ownership, not transactional selling or quick wins.
Who This Role Is For
You’ll thrive in this role if you:
Prefer long-cycle, trust-based relationships over fast, transactional sales
Enjoy managing multiple moving parts and solving problems as they arise
Are commercially minded but relationship-first
Take ownership and follow things through — even when it’s uncomfortable
Communicate clearly and professionally with designers, clients, and internal teams
Stay organized and calm in environments where details matter
What You’ll Be Responsible For
Designer Relationships & Business Development
Build and maintain long-term relationships with interior designers, builders, and trade partners
Become a trusted extension of your designers’ businesses — someone they rely on for clarity, responsiveness, and solutions
Grow and manage a portfolio of active design relationships over time
Project-Based Sales & Specification
Support appliance selection and specification for custom homes and renovations.
Manage projects from early planning through order placement, delivery, and post-sale follow-up
Translate design intent, technical requirements, and budgets into accurate, well-structured orders
Coordination & Problem Solving
Work cross-functionally with logistics, service, purchasing, and admin teams to move projects forward
Anticipate challenges related to lead times, changes, and installation constraints
Proactively communicate, course-correct, and keep projects on track
Brand & Community Engagement
Represent Trail Appliances as a professional, reliable partner in the design community
Participate in curated designer events, learning sessions, and industry initiatives
Contribute to a team culture that values collaboration, accountability, and continuous improvement
What This Role Is Not
Not a quick-commission, high-pressure churn environment
Not a role where problems get handed off to someone else
Not suited for someone who needs rigid structure or constant direction
What We’re Looking For
Experience in sales, design, construction, appliances, or a related industry
Prior experience working with interior designers, builders, or trade professionals is a strong asset
Comfort managing detailed orders, systems, and documentation
Strong communication, organization, and follow-through
Resilience and adaptability in a fast-moving, project-based environment
Why Join Trail’s Designer Sales Team
Be part of a highly respected Designer Sales group with deep roots in the design community
Work with premium appliance brands and best-in-class showroom environments
Leadership that values trust, autonomy, and accountability
A collaborative, low-ego team culture
Real relationship depth and long-term career growth
Interested?
If this sounds like the kind of role where you’d do your best work, we’d love to hear from you.
We inspire possibilities, make shopping ridiculously easy, and help create special moments at home. Are you ready to meet your team?