DevOps - Technical Lead

Paytm is India’s leading digital payments and financial services company, which is focused on driving consumers and merchants to its platform by offering them a variety of payment use cases. Paytm provides consumers with services like utility payments and money transfers, while empowering them to pay via Paytm Payment Instruments (PPI) like Paytm Wallet, Paytm UPI, Paytm Payments Bank Netbanking, Paytm FASTag and Paytm Postpaid - Buy Now, Pay Later. To merchants Paytm offers acquiring devices like Sound box, EDC, QR and Payment Gateway where payment aggregation is done through PPI and also other banks’ financial instruments. To further enhance merchants’ business, Paytm offers merchants commerce services through advertising and Paytm Mini app store. Operating on this platform leverage, the company then offers credit services such as merchant loans, personal loans and BNPL, sourced by its financial partners.

About the team: Paytm Travel has revolutionized the travel industry - intending to empower millions of travelers who choose us as their preferred travel partner. We are no. 2 in the travel segment, in India, within a span of a few years, which proves our capability and potential to become no. 1 shortly. Being one of the largest travel platforms in the country, we aim to not only ensure seamless, instant booking, but also a delightful journey. We strive to enrich the customer experience by making every transaction transparent, honest and hassle-free. To stay ahead of the curve, we are working aggressively towards our ambition to make travel affordable for all. With this customer centricity at our core, we strive to make Paytm Travel synonymous with trustworthy travel partners.

Devops Lead, Bengaluru :

Why Paytm  

As part of the DevOps team at Paytm, you will:

● Architect and operate a resilient, secure, and highly scalable cloud-native platform

supporting massive traffic.

● Drive automation across deployment, monitoring, incident management, and

operational workflows for maximum efficiency and reliability.

● Lead initiatives to scale infrastructure for rapidly increasing demand, solving

complex problems that come with one of India’s highest traffic platforms.

● Develop a strong analytical mindset within the team to enable data-driven decisions

and operational excellence.

● Champion a Quality-First culture and ensure best practices across the DevOps

lifecycle.

● Collaborate closely with engineering teams to seamlessly bring new features and

services into production.

Job Description:

● The DevOps Lead takes ownership of the organization’s toughest technical challenges

and drives technical excellence across teams. You will work closely with a senior

engineering manager to execute the organization’s vision for a highly reliable, secure,

and scalable platform.

● A DevOps Lead is someone who cares deeply about the technical foundation of

operations, ensures that every system runs smoothly, and proactively addresses

issues before they impact customers. The ideal candidate has deep expertise across

cloud, infrastructure, and automation, can identify and bridge gaps between

development and operations, and consistently drives improvements in stability,

performance, and efficiency.

Our Tech Stack:

● Kubernetes, Linux, Helm charts, Prometheus, Grafana, Terraform, Ansible, GitOps,

ArgoCD, Argo Rollouts, Jenkins, Java, Groovy, Golang, Python, VPC, EKS, ECR,

EC2, Load Balancers, S3, Route53, Elasticsearch, Akamai, Postgres, MySQL,

Cassandra, MongoDB, Kafka, Aerospike, Redis.

Technical Expectations:

● 5–7 years of experience in DevOps, SRE, Platform, or Cloud Engineering roles (lead

experience preferred).

● Educational qualification: BE / B.Tech / MSc in Computer Science or MCA.

● Strong hands-on experience with Kubernetes, Helm charts, containers, and cloud-

native deployments (minimum 3+ years).

● Deep experience with automation using Terraform, Ansible, and GitOps tooling.

● Strong understanding of systems, networks, OS internals, and troubleshooting at

scale.

● Ability to write scripts/tools in Bash, Python, Groovy, or Golang to solve

operational problems and automate workflows.

● Hands-on experience with GenAI tools/frameworks leveraged for operational

intelligence — such as automated RCA generation, anomaly detection pipelines,

observability insights, LLM-powered runbooks/playbooks, or infra-as-code review.

● Experience running Prometheus, Alertmanager, and Thanos at high scale,

managing millions of metrics per second.

● Exposure to multiple tools from our tech stack is desirable, but the ability to learn

quickly, adapt, and drive improvements is valued most.