Director of Product Design

Swiftly is on a mission to help cities move more efficiently. We are the leading transit data platform for agencies to share real-time passenger information, manage day-to-day operations, and improve service performance. Today, over 200 transit agencies in 12 countries – including LA Metro, MARTA, SEPTA, and MBTA – rely on Swiftly to improve on-time performance by up to 40% and increase passenger information accuracy by up to 50%. The result is better service reliability, increased ridership, and more efficient transit operations.

The Role

We’re looking for a Director of Product Design who is as fluent in the work as they are in leading it; someone who can set the direction for a strong, senior design team to lead Swiftly’s design practice, elevate the craft, and shape the future of our products that improve mobility in cities of all sizes.

Reporting to the Chief Technology Officer, you’ll lead and grow a talented design team and partner closely with Product Management and Engineering leadership to build a world-class, cross-functional product organization. You’ll advance our design vision, scale our design systems and operations, and ensure our experiences are both powerfully functional and beautifully intuitive.

We're building at a moment when design's tools, methods, and scope are all changing at once. We need someone who will lead through that, holding a high bar on craft while moving the organization forward.

* We use AI tools for scheduling and summarization in our hiring process. We do not use AI tools to decide who moves forward or to assess candidate strength. Every application is reviewed, and all hiring decisions are made by Swiftly team members. This is an active, open role that we are currently hiring for at Swiftly.

In accordance with pay transparency laws, please see the approximate salary ranges below. These ranges represents the anticipated low and high end of the salary and any on-target earnings (if applicable) for this position. Actual salaries will vary and are based on a multitude of non-discriminatory factors including final role leveling decisions, a candidate’s relevant work experiences/skills, and geographic location. Salary is one component of Swiftly’s total compensation package, which also includes stock options, competitive benefits, 401(k)/ RRSP matching, a fantastic team and culture, opportunity to have a huge impact, emphasis on professional growth and holistic wellness, and other perks.

US Salary Range: $160,000 - $265,000 OTE USD

Canadian Salary Range: $175,000 - $220,000 OTE CAD

We are looking for candidates who are passionate about mobility, sustainability, or mission-oriented projects that have a significant real-world impact. Ideal candidates encompass the core values of our company:

• Team. Together, we are more effective and better supported

• Impact. Drive impact for our customers, our company, and all of our teams

• Diversity. See differing perspectives as ways to address our weaknesses and find new strengths

• Communication. Assume others internally and externally have good intentions

• Feedback. We share feedback because we want each other to grow professionally and personally

• Growth. Foster personal, professional, and company growth

• Competitive salary

• Equity compensation for every employee

• Medical, Dental and Vision

• Retirement with Employer Match

• Flexible Spending Account (FSA)

• Home office setup reimbursement

• Monthly cell/internet reimbursement

• Monthly "Be Well" stipend

• Flexible PTO with a recommended minimum

• Flexible work environment

• 16 paid holidays, including holidays in months without US national holidays

• 8 fully paid weeks of leave for child birth/adoption

Travel note: Swiftly employees can generally expect to travel 1–2 times a year for in-person company or team offsites. As a fully distributed company, we consider these offsites important for cultivating strong relationships across our teams! Attending these in-person is expected and encouraged, although we understand everyone has different personal circumstances and we will consider requests for exceptions. Customer-facing team members and other specific roles may be expected to travel more frequently.

Because we work with public agencies, we participate in E-Verify.