E-commerce Account Manager

In the Ecommerce Account Manager position, you will provide professional and knowledgeable support to both our vendors and customers through data analysis, trend forecasting, online marketing strategies, and effective communication. The primary products supported are home furnishings and decor.  Previous experience in planning, allocation, online marketing, and purchasing are a plus. Extensive amounts of Excel are used on a daily basis.  This position is also responsible for managing the sales and service processes working directly with our supplier’s teams and notifying retailers of new products, coordinating marketing efforts and participating in industry events requiring occasional overnight travel. The Ecommerce Account Manager is responsible for assigned accounts and acts as the point person for all business related to the specified supplier and account.  Previous ecommerce and vendor relations experience including purchasing, forecasting, allocations preferred.  Seller Central and Vendor Central experience a plus as well as other partner platforms. 

Qualifications

§  Previous relationship management experience

§  Proficient in Excel, Word and Outlook software

§  Excellent time and project management skills

§  Detail oriented and proficient in data entry

§  Possess strong written and verbal communication skills

§  Basic math skills to be used in pricing material, costing orders and managing inventory stock levels

§  Ability to think outside the box when working with Supplier and Customers to create solutions that create value to all

§  Comfortable interfacing with all levels of the organization

§  Present positive attitude, strong work ethic and professionalism at all times

§  Possess strong problem solving skills

Responsibilities

§  Maintain, strengthen and grow Supplier and Customer relationships through comprehensive strategy, oversight and management of accounts

§  Act as the main point of contact for Supplier and Customers to ensure that business needs and desires are being met in a timely and efficient manner.

§  Develop presentation strategies, sales presentations, and play an active and valuable role during the presentation process

§  Collect, organize, create and present project briefs to Supplier, Customers, and internal teams

§  Assess Supplier and Customer objectives and goals to provide clear, concise direction to internal teams regarding strategic interactive marketing goals throughout project lifecycle

§  Facilitate and be accountable for Supplier and Customer projects with special attention to tracking and management of resource consumption

§  Provide clear and detailed communication, both written and verbal, for Supplier, Customers, Partners and internal teams

§  Proactively identify project risks and create mitigation strategies

§  Keep Supplier and Customers informed on new techniques, strategies and opportunities to improve their marketing efforts

§  Represent Supplier at industry and networking events requiring occasional travel

Additional Information

Candidate Requirements:

High School Diploma required- College Degree Preferred

Reliable transportation

Legal right to work in US without employer sponsorship

Clear criminal history

Clear drug screen at hire & random drug tests

All your information will be kept confidential according to EEO guidelines.

No contract candidates will be considered.