Field Technician - Dallas-Fort Worth Metroplex
Slip Robotics is a cutting-edge robotics company specializing in the development of large autonomous mobile robots for loading and unloading semi-trailers. We are continuously expanding our team to create innovative robotic solutions that address various logistical challenges.
We are seeking a highly motivated Field Robotics Technician in the Denton, TX area to join our team to help with deployment, servicing, and monitoring for our robotic solutions. As a Field Robotics Technician, you will play a critical role in shaping the future of our products, working closely with customers and internal engineering teams to ensure the successful operation of our robotic system.
Responsibilities:
As a Field Robotics Technician, you will :
- Provide support to customers during product deployment and post-sales phases
- Assist sales teams in providing on-site demos to potential customers
- Monitor and observe the operation of customer robot fleets to ensure optimal performance
- Proactively identify and troubleshoot issues, providing timely solutions to minimize downtime to the customer
- Document operational data and generate reports to track performance
- Provide feedback to internal teams on customer needs, product performance, and potential areas for improvement
Other Information:
Slip Robotics headquarters are located in Atlanta, GA just northeast of the perimeter. This role is to be on-site near Denton, Texas. This position will require ~75% regional travel.
Requirements
- High school diploma or equivalent. Associate’s degree, technical certification, relevant experience or coursework in mechanical, electrical, or software fields is a plus.
- Proactive and self-motivated with the ability to work independently and adapt to changing situations.
- Familiarity with mechanical, electrical, or software systems, gained through work experience or educational background.
- Strong problem-solving skills and the ability to think analytically in fast-paced operational environments.
- Excellent communication skills to effectively interact with customers and internal teams
- Detail-oriented with strong organizational skills to prioritize tasks and manage multiple projects simultaneously.
- Ability to troubleshoot and work independently and as part of a team
- Good driving record and reliable transportation to and from job locations
- Willingness to travel occasionally for on-site visits (approximately 20% regional travel).
- Ability to lift up to 50 lbs and work on feet for extended periods.
- Valid driver’s license and driving record meeting company insurance standards
- Ability to pass and maintain a DOT medical certification (DOT physical)
Benefits
- Innovative Environment: Work on groundbreaking robotic systems that are shaping the future of logistics.
- Collaborative Team: Be a part of a passionate, talented team where your input and expertise matter.
- Professional Growth: Opportunities to learn, grow, and advance in the exciting field of robotics and automation.