Front Desk / Certified Medical Assistant Floater
Front Desk/MA Floater (Full-Time) – GYN Oncology Practice (Fairfax, VA)
Our client is the premier OB/GYN network in the Greater Washington, DC, Northern Virginia, and Maryland region. Their GYN Oncology division, provides compassionate, comprehensive care to women facing gynecologic cancers. They are currently seeking a Front Desk Receptionist/Certified Medical Assistant Floater who is customer-focused, dependable, and ready to support their clinical and administrative teams in delivering excellent patient care.
This is a great opportunity to join one of the region’s most respected OB/GYN practices and be part of a dynamic, collaborative healthcare team.
Position Overview
The Front Desk Receptionist/MA Floater will be responsible for welcoming patients, collecting essential information and payments, performing administrative and clinical support tasks, and ensuring a smooth and positive experience for patients both in person and over the phone. This role requires flexibility, a high degree of professionalism, and the ability to travel to multiple practice locations (20%).
Key Responsibilities
Front Desk Duties:
- Greet and check-in/out patients in a courteous and professional manner
- Collect co-pays and verify insurance eligibility
- Register new patients and update existing patient demographics in the EHR
- Schedule, confirm, and reschedule appointments
- Answer and triage incoming calls; respond to patient inquiries
- Obtain referrals, medical records, and prepare charts
- Post daily charges and process payments
Floater/Medical Assistant Support:
- Cover front desk or MA duties at various locations based on need
- Assist physicians with patient intake and clinical procedures
- Provide compassionate, confidential communication to patients
- Maintain clean, organized, and stocked clinical and reception areas
Requirements
Requirements
- High school diploma or GED required
- Minimum 2 years of experience in a healthcare or clinical office (OB/GYN experience preferred)
- Certified Medical Assistant
- Proficiency in EHR systems and Microsoft Office Suite
- Solid understanding of medical terminology
- Excellent communication, interpersonal, and organizational skills
- Ability to handle sensitive information with professionalism and confidentiality
- Calm and effective under pressure; strong problem-solving skills
- Must have reliable transportation and willingness to commute to offices in Fairfax (80%), Manassas, Loudoun, Fredericksburg, Germantown, and Maryland (selected locations based on employee's address)
- Flexibility to adjust schedule on short notice to support provider needs
Benefits
Salary
- Range: $20/hr. to 23/hr. based on experience
- We offer mileage and incentive reimbursement for full-time employees in this position.
Benefits
- Medical, dental, and vision insurance
- Flexible spending and health savings accounts
- 401(k) retirement plan
- Paid time off (vacation, sick, personal) and paid holidays
- Mileage reimbursement
- Supplemental insurance: prescription, accident, critical illness, hospital indemnity
- Employee Assistance Program (EAP)
Schedule:
- Monday to Friday
- 8:00 a.m. to 4:30 p.m.
- Full-time (40 hours/week)
Work Environment
- Clinical office setting
- In-person position