General Manager - Porepunkah Pub
The Porepunkah Pub has been a central meeting place for the region for over 100 years and is a proud, family-owned country pub.
A relaxed bistro and bar focusing on local produce, regional wines and craft beer. The venue hosts functions and is popular with locals and visitors to the Victorian Alps.
Role purpose
Provide senior operational leadership across the venue to ensure a safe, profitable and well-run pub and bistro. Focus on consistent service standards, staff stability, financial performance, compliance and a 12-month marketing/social plan to grow patronage and functions.
Key responsibilities
- Operations & people management: Lead front-of-house and back-of-house teams, create rosters, coach staff and maintain a respectful, safe workplace.
- Financial management: Manage food and beverage margins, labour, pricing and waste control. Produce basic forecasts and regular reports.
- Customer experience: Ensure consistent service standards, presentation and cleanliness across the venue.
- HR & compliance: Ensure fair and compliant HR practices, accurate payroll, workplace safety, liquor licensing and training. Manage any sensitive employee matters with discretion and professionalism.
- Marketing & events: Develop and implement a practical 12-month marketing and social media plan. Maximise function bookings and local events.
- Supplier & Systems: Manage POS/stock systems, supplier relationships and routine maintenance (kitchen equipment recently upgraded).
- Compliance & Risk: Maintain RSA/licensing compliance, workplace safety and confidential handling of sensitive HR matters.
Requirements
- Proven hospitality management experience in a pub, bistro, hotel or similar venue.
- Strong, calm, hands-on leadership with excellent people and conflict resolution skills.
- Commercial acumen: demonstrable experience managing COGS, labour and reducing waste.
- Comfortable with hospitality POS, rostering and stock systems (ability to learn new systems quickly).
- Current RSA and familiarity with HR and workplace safety obligations.
Desirable
- Previous experience in a regional pub or with venue functions.
- Familiarity with local produce and wine, and a network of regional suppliers.
- First aid and RSA (Responsible Service of Alcohol) currency.
Benefits
- Competitive salary with performance incentives.
- A family-owned, well-resourced venue and a stable kitchen team to support you.
- A long-term leadership opportunity in a close-knit community and beautiful region.
- Potential relocation support if required.