Growth Account Executive

PhotoShelter is a leading digital asset management and creative collaboration platform designed to help brands, creative teams, and photographers organize, distribute, and monetize their visual content. Our platform is trusted by organizations to power their visual storytelling and ensure their assets are secure, accessible, and ready for use across various channels. We’re a cloud technology pioneer in the creative industry and we’re constantly releasing innovative solutions to serve 2,000 of the world’s most exciting brands.

As a Growth Account Executive at PhotoShelter, you will play a key role in driving retention and revenue growth within your assigned portfolio of current customers by identifying and closing upsell and cross-sell opportunities. This role is focused on proactively engaging with clients to understand their evolving needs, positioning additional PhotoShelter products and services that align with their goals, and expanding the business relationship.

Key Responsibilities

• Revenue Retention and Growth: Drive overall revenue initiatives by managing renewals and identifying upsell and cross-sell opportunities within the existing client base. Proactively strengthen client relationships to maximize retention while expanding their usage of PhotoShelter’s platform and tools.
• Client Engagement: Conduct regular outreach to clients to understand their business objectives and align them with PhotoShelter’s solutions. Regularly showcase new features and functionalities that could further benefit their workflow.
• Strategic Account Planning: In partnership with the Customer Success Team, develop account growth strategies tailored to each client’s industry and needs, collaborating with sales and marketing to create targeted campaigns aimed at expanding product adoption.
• Sales Pipeline Management: Build and manage a pipeline of upsell and cross-sell opportunities. Track, forecast, and report on account growth performance and meet or exceed revenue targets.
• Product Expertise: Become an expert in PhotoShelter’s product suite to effectively pitch additional products and features that align with client goals. Provide demos and presentations to highlight value.
• Negotiation & Closing: Lead contract discussions for growth & renewals which includes the full ownership of the commercial relationship.
• Performance Analytics: Regularly review and analyze client platform usage to identify underutilized areas where additional PhotoShelter services could add value, providing clients with data-driven recommendations for expansion (e.g. additional users and storage).
• Cross-Functional Collaboration: Work with the product and marketing teams to ensure clients are aware of relevant updates and offerings, and provide feedback to drive future development aligned with client needs.
• Client Success: Ensure the client’s long-term success by making sure the PhotoShelter platform continues to provide value through expanded use, while coordinating with the customer success team to ensure overall satisfaction.

Requirements

• Experience: 3-5 years of account management or sales experience, ideally in SaaS, technology, or digital asset management platforms, with a strong focus on upsell/cross-sell activities.
• Sales-Driven: Proven track record of driving revenue through upsell, cross-sell, or expansion within existing client accounts.
• Communication: Strong verbal and written communication skills with the ability to articulate the value of additional services and close deals.
• Negotiation Skills: Experience in negotiating contracts and pricing with a focus on value creation for the client.
• Strategic Thinking: Ability to think strategically about client needs and align them with PhotoShelter’s solutions to drive both client success and business growth.
• Tech-Savvy: Ability to quickly learn and effectively demonstrate new product features and functionality to clients.
• Results-Oriented: A self-starter who thrives on hitting revenue targets and driving business growth through client engagement and sales strategies.
• A passion for visual media, content, and creative businesses is a strong plus, because you’ll be working with the creatives and marketers behind the world’s most valuable brands.

Benefits

We're offering:

• Competitive salary with commission and performance-based incentives - compensation range is $150k-$170k OTE.
• Medical, Dental, and Vision insurance; 401k and other lifestyle benefits. 
• Flexible work options and a collaborative, growth-focused environment.
• Opportunities for career advancement and professional development.

How to Apply:

If you’re passionate about driving revenue growth and helping clients expand their use of innovative branding and digital asset management tools, we’d love to hear from you. Please submit your resume and cover letter, detailing your experience in upselling and cross-selling within a SaaS environment.

Our Commitment to Diversity, Equity & Inclusion:

The team at PhotoShelter has a set of foundational values – among them are “we operate with heart” and “our integrity drives everything.” As these values guide our company, PhotoShelter is committed to maintaining a welcoming and respectful workplace that celebrates each employee’s unique identity. We recognize that diverse viewpoints and experiences are essential to the success of our team. Alongside our commitment to photographers and creative teams, we in turn ensure that team members from all backgrounds are supported to grow creatively and professionally in their careers at PhotoShelter. We’re proud to be an equal opportunity employer, and are committed to providing all employees with a work environment that celebrates individuality and remains free from any form of discrimination and harassment. It’s not about our bottom line, it’s about the core values that drive us forward. Our management team and hiring managers are mindful of the needs of our unique community, ensuring that our workplace is inclusive, welcoming and safe for all.