GTM Systems Administrator
About Tekmetric
Tekmetric is the all-in-one, cloud-based platform helping auto repair shops run smarter, grow faster, and serve customers better.
Built by a shop owner and shaped by the needs of the industry, Tekmetric brings together innovation, real-world experience, and a thriving community to help shops thrive - not just survive. From running a shop, to securing payments to engaging customers, our platform simplifies operations so shop owners can focus on what really matters: delivering exceptional service, earning trust, and growing sustainably.
Officially founded in Houston in 2017, Tekmetric has grown from a single shop’s vision to the industry’s leading solution - all by staying true to our values of transparency, integrity, innovation, and a service-first mindset.
But we’re not just building software. We’re building a movement. We’re empowering repair shops to rise above the daily grind, create meaningful connections with their customers, and lead the industry forward - one interaction at a time.
Come build with us. Join the journey. Shape the future of auto repair.
Working the Tekmetric Way
At Tekmetric, we’re building a culture where winning matters - not for ego, but because when our customers win, we win together.
We move fast, stay curious, and take full ownership of our results — no excuses, no finger-pointing. If you thrive in ambiguity, take initiative, and view honest feedback as fuel for growth, you’ll feel right at home here.
We’re direct but respectful, ambitious yet grounded, and collaborative at every level. Everyone leads through impact and is encouraged to speak up, share ideas, and challenge assumptions (even your manager’s). This is a place for builders, not bystanders.
Success here takes focus, follow-through, and a willingness to roll up your sleeves — but if you’re driven by meaningful work and real results, it’s deeply rewarding. You’ll join a team that cares about the work, supports one another, and takes smart risks to achieve bold goals. Be yourself, stay mission-focused, and you’ll thrive. If that energizes you, we can’t wait to meet you.
At Tekmetric, great work happens anywhere, but great teams are built through intentional connection. We offer hybrid and remote work models based on your proximity to our office hubs. Because we value in-person collaboration, travel is an expected part of every role. We come together several times a year for team and company-wide offsites to align on goals and strengthen relationships. Attendance at these events is expected and fully supported.
What You’ll Do
We are in a critical phase of growth as we scale from a strong foundation into the next stage of our business. This next chapter requires building systems, processes, and data foundations that can support an evolving go-to-market motion.
This role will sit within our growing Revenue Operations organization, which is responsible for building the infrastructure that enables this scale. As we continue to evolve, we are looking for individuals who are excited to operate in a fast-paced, high-impact environment where we are continuously building, iterating, and improving how we go to market. Come build with us!
GTM Systems Architecture Ownership
We are seeking a GTM Systems Admin to help operate, optimize, and scale the systems that support our Go-To-Market organization. This role is critical to ensuring our Sales, Marketing, and Customer Success teams operate efficiently, with trusted data and well-governed systems.
- Own day-to-day administration and optimization of core GTM systems (e.g., Salesforce, marketing automation, customer success platforms, revenue/billing tools)
- Partner with an existing GTM Systems Admin to jointly own the architecture, configuration, and data schema across all GTM systems
- Own system configuration, change management, and release processes to ensure reliability and minimize business disruption
- Establish and enforce data governance, system standards, and best practices across GTM tools
- Define and maintain key GTM metrics, fields, and data models, ensuring consistency and integrity across systems
- Design and implement scalable workflows and system solutions that support the full customer lifecycle
- Ensure systems and data are connected and interoperable across tools, enabling a single source of truth and reducing fragmentation
- Analyze existing GTM processes to identify opportunities for automation, standardization, and efficiency
- Act as a trusted partner to Revenue Operations and GTM leaders, translating business strategy into system architecture and workflows
- Lead discovery with stakeholders across Sales, Marketing, and Customer Success to understand needs, identify gaps, and recommend improvements
- Take end-to-end ownership of projects from requirements through design, implementation, and post-launch optimization
- Collaborate cross-functionally to drive alignment across teams, systems, and processes
- Balance flexibility for the business with strong governance to support long-term scalability
- Operate effectively in a fast-paced, evolving environment, navigating ambiguity and building structure where it does not yet exist
- Make thoughtful tradeoffs between speed and quality to support a scaling organization
What You’ll Bring
- 8+ years of experience in GTM Systems, RevOps, Sales Ops, or Business Systems in a SaaS environment
- Strong understanding of GTM processes across Sales, Marketing, and Customer Success
- Experience operating in high-growth or scaling environments, with an understanding of how systems and processes evolve over time
- Proven ability to manage system changes, prioritize requests, and support multiple stakeholders
- Strong sense of ownership with the ability to independently drive projects from concept through execution
- Demonstrated ability to work cross-functionally, leading discovery and translating business needs into scalable system solutions
- Broad experience across multiple GTM tools and platforms (e.g., Salesforce, marketing automation, customer success systems, billing/revenue tools), with an understanding of how data flows between them
- Strong understanding of data models and schema design, and how data structure impacts reporting, workflows, and scalability
- Experience with third-party integrations and installed packages
- Comfort operating in ambiguous environments, with a proactive and solutions-oriented mindset
- Salesforce Admin Certification preferred.
Why You'll Love Working With Us
Health & Wellness That Have You Covered:
- Enjoy the flexibility of remote work
- Competitive base salaries that reflect your value.
- Generous Paid Time Off, because we know you do your best work when you're well-rested.
- Support for every stage of life—with paid maternity, parental bonding, and medical leave for you or your loved ones.
- Comprehensive health benefits, including Medical, Dental, Vision, and Prescription coverage. For employee only, we offer plans that cover 100% of premiums and we cover 50% of costs for families.
- Prioritizing your mental health: get free, confidential counseling through our partnership with BetterHelp.
Investing in Your Future (and Present):
- 401(k) Retirement Savings Plan with 100% employer match on contributions up to 6% - so your future self will thank you.
- Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA) to make your money go further.
- Life and Accidental Death & Dismemberment (AD&D) Insurance for added peace of mind.
- Wellness on your terms: get up to $60/month toward fitness, mental health, or almost anything that helps you feel your best.
- After one year of employment, enjoy a $300 home office setup bonus to help make your space work for you.
- Keep growing with support for continuing education - we’re invested in your development.
Most importantly, we have a stellar team of coworkers, a really cool office, and lots of fun activities!
Tekmetric is an equal opportunity employer. We hire hard working individuals, regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status. We know that when our employees feel appreciated and included, they can be more creative, innovative and successful.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.