VP of Sales, Expansion (SMB)
About Tekmetric
Tekmetric is the all-in-one, cloud-based platform helping auto repair shops run smarter, grow faster, and serve customers better.
Built by a shop owner and shaped by the needs of the industry, Tekmetric brings together innovation, real-world experience, and a thriving community to help shops thrive - not just survive. From running a shop, to securing payments to engaging customers, our platform simplifies operations so shop owners can focus on what really matters: delivering exceptional service, earning trust, and growing sustainably.
Officially founded in Houston in 2017, Tekmetric has grown from a single shop’s vision to the industry’s leading solution - all by staying true to our values of transparency, integrity, innovation, and a service-first mindset.
But we’re not just building software. We’re building a movement. We’re empowering repair shops to rise above the daily grind, create meaningful connections with their customers, and lead the industry forward - one interaction at a time.
Come build with us. Join the journey. Shape the future of auto repair.
Working the Tekmetric Way
At Tekmetric, we’re building a culture where winning matters - not for ego, but because when our customers win, we win together.
We move fast, stay curious, and take full ownership of our results — no excuses, no finger-pointing. If you thrive in ambiguity, take initiative, and view honest feedback as fuel for growth, you’ll feel right at home here.
We’re direct but respectful, ambitious yet grounded, and collaborative at every level. Everyone leads through impact and is encouraged to speak up, share ideas, and challenge assumptions (even your manager’s). This is a place for builders, not bystanders.
Success here takes focus, follow-through, and a willingness to roll up your sleeves — but if you’re driven by meaningful work and real results, it’s deeply rewarding. You’ll join a team that cares about the work, supports one another, and takes smart risks to achieve bold goals. Be yourself, stay mission-focused, and you’ll thrive. If that energizes you, we can’t wait to meet you.
At Tekmetric, great work happens anywhere, but great teams are built through intentional connection. We offer hybrid and remote work models based on your proximity to our office hubs. Because we value in-person collaboration, travel is an expected part of every role. We come together several times a year for team and company-wide offsites to align on goals and strengthen relationships. Attendance at these events is expected and fully supported.
Tekmetric is seeking a Vice President of Sales, Expansion to lead and scale the revenue engine responsible for growth within our existing customer base.
This leader will own revenue growth within the installed base by driving Shop Management System tier upgrades, add-on adoption, Tekmetric Marketing expansion, and adoption of future products, while partnering closely with the Payments team to identify and advance payments opportunities as a strategic lever in customers’ Next Results journey.
The VP of Expansion Sales will partner closely with Customer Success, Marketing, Product, and Revenue Operations to identify customer readiness signals, drive product discovery, and convert customer outcomes into measurable revenue growth.
This role requires a leader who can operate at both a strategic and operational level—building repeatable expansion motions, coaching teams to lead insight-driven customer conversations, and partnering cross-functionally to create a seamless “next results” journey for Tekmetric customers.
The ideal candidate thrives in a high-velocity SaaS environment with moderate ASP ($2.5k–$5k ACV expansion opportunities) and understands how to scale expansion revenue across a large installed base.
What You’ll Do
- Own the Expansion Revenue Engine. Build the strategy and operating rhythm that turns customer results into measurable revenue growth. Lead Tekmetric’s expansion business across the installed customer base, including:
- Tekmetric Marketing adoption
- Core product tier upgrades
- Add-on products
- Future cross sell products
- Expansion opportunities tied to customer growth
- Build a Repeatable Expansion Motion. Create a predictable and measurable expansion pipeline.
- Expansion playbooks and qualification frameworks
- Structured account prioritization based on signals and readiness
- Sales motions optimized for high-velocity expansion deals
- Clear conversion funnels from product discovery to closed revenue
Enable Product-Led Growth and In-Product Discovery. Partner with Product and Marketing to drive product discovery and adoption.
- In-product upgrade and add-on discovery
- Product-led expansion opportunities
- Conversion paths from product engagement to sales conversations
- Experimentation with in-app trials and self-serve expansion
Lead Cross-Functional Expansion Strategy. Collaborate on initiatives that increase product attach rate, customer lifetime value, and adoption of new products. Serve as the GTM leader responsible for aligning expansion revenue across:
- Customer Success
- Product
- Marketing
- Revenue Operations
Build and Lead the Expansion Team. Recruit, develop, and lead a high-performing expansion sales team. Key leadership responsibilities include:
- Hiring and developing expansion AEs
- Building coaching frameworks for insight-led expansion conversations
- Establishing forecasting discipline and pipeline visibility
- Driving accountability for expansion performance
Payments Revenue Partnership. Maintain leadership partnership with Payments Sales to ensure alignment between payments adoption and broader expansion strategy. Payments is a critical lever in delivering the next stage of customer results and overall revenue growth.
What You’ll Bring
- 10+ years of SaaS revenue leadership experience
- 5+ years leading expansion, growth, or account management teams
- Proven success scaling expansion revenue across large SMB customer bases
- Experience building repeatable, high-velocity expansion sales motions
- Strong understanding of product-led growth and usage-based expansion
- Data-driven mindset with experience using signals, attribution, and performance insights to drive decisions
- Builder mentality with the ability to create and scale systems, not just manage them
Why You'll Love Working With Us
Health & Wellness That Have You Covered:
- Enjoy the flexibility of remote work
- Competitive base salaries that reflect your value.
- Generous Paid Time Off, because we know you do your best work when you're well-rested.
- Support for every stage of life—with paid maternity, parental bonding, and medical leave for you or your loved ones.
- Comprehensive health benefits, including Medical, Dental, Vision, and Prescription coverage. For employee only, we offer plans that cover 100% of premiums and we cover 50% of costs for families.
- Prioritizing your mental health: get free, confidential counseling through our partnership with BetterHelp.
Investing in Your Future (and Present):
- 401(k) Retirement Savings Plan with 100% employer match on contributions up to 6% - so your future self will thank you.
- Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA) to make your money go further.
- Life and Accidental Death & Dismemberment (AD&D) Insurance for added peace of mind.
- Wellness on your terms: get up to $60/month toward fitness, mental health, or almost anything that helps you feel your best.
- After one year of employment, enjoy a $300 home office setup bonus to help make your space work for you.
- Keep growing with support for continuing education - we’re invested in your development.
Most importantly, we have a stellar team of coworkers, a really cool office, and lots of fun activities!
Tekmetric is an equal opportunity employer. We hire hard working individuals, regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status. We know that when our employees feel appreciated and included, they can be more creative, innovative and successful.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.