Head of Laundry
Key Responsibilities
Supervise and coordinate all laundry activities, including washing, drying, pressing, folding, and delivery of linens, uniforms, and guest laundry.
Ensure quality control and maintain high standards of cleanliness and presentation.
Manage and train the laundry team to ensure smooth operations and adherence to standard operating procedures.
Maintain inventory of linen, guest laundry, and cleaning supplies; coordinate timely ordering and stock rotation.
Monitor the performance and maintenance of laundry equipment, reporting any faults promptly.
Implement cost-control measures to reduce waste, optimize productivity, and manage utility consumption.
Collaborate with the Housekeeping, Engineering, and Front Office teams to ensure guest satisfaction and operational efficiency.
Ensure compliance with hygiene, safety, and environmental standards.
Support management in recruitment, performance appraisal, and staff development.
Qualifications
Candidate Profile
Minimum 5 years of experience in a supervisory role within the laundry department of a 5-star luxury hotel or resort.
Strong technical knowledge of laundry operations, textile care, and equipment handling.
Excellent leadership, communication, and organizational skills.
Detail-oriented with a focus on quality and guest satisfaction.
Ability to work under pressure and manage a diverse team.
Proficiency in English and/or French; additional languages will be an advantage.
Additional Information
WORK WITH CONSTANCE
🌿 Join a team where well-being, career development, and collaboration are at the heart of everything we do.
- We believe in continuous learning and growth to help our teams achieve their full potential.
- A strong family spirit is part of our identity, we support and care for one another.
- We offer international career opportunities, allowing you to develop within a renowned luxury hospitality group.
- Our passion for luxury hospitality is reflected in every detail of the guest experience.
- We are committed to environmental and societal contributions, integrating sustainability into everything we do.
🌿 We want our team members to feel valued and supported, offering a work environment that encourages excellence, personal growth, and cultural diversity. By nurturing employee satisfaction, we create a positive mindset that naturally translates into exceptional guest service.
🌿 Be part of a company that values people, innovation, and excellence.