Head of Operations
Job Summary
We are seeking a strategic and results-driven Head of Operations to lead and oversee the overall operations of KOLLAB, covering both Business Development and Campaign Management. This role is responsible for driving operational excellence, revenue growth, and long-term business scalability.
What You Will Handle:
- Define and drive the overall operational strategy for KOLLAB, ensuring alignment with the company’s strategic objectives across Business Development and Campaign Management functions.
- Own and manage the full P&L (Profit & Loss), including revenue generation, cost control, and profitability optimization.
- Design, implement, and continuously improve operational processes and frameworks to enhance efficiency, scalability, and execution quality.
- Lead, coach, and develop team leads and managers to drive sales performance, operational excellence, and high levels of customer satisfaction.
- Collaborate closely with senior leadership and cross-functional teams to shape business strategies, product direction, and long-term growth initiatives.
What you have:
- Bachelor’s or Master’s degree in Business Administration, Marketing, Management, or a related field
- Minimum 5+ years of experience in operations, business development, or related roles, with at least 2–3 years in a leadership or managerial capacity
- Proven track record of contributing to business growth and operational performance (P&L exposure is a plus)
- Strong leadership and people management skills, with experience leading and developing teams
- Excellent analytical, problem-solving, and decision-making skills
- Experience in building or improving operational processes and workflows
- Strong stakeholder management and communication skills
- Ability to thrive in a fast-paced, dynamic, and growth-oriented environment
Location:
Pink Line MRT: Chaeng Watthana 14 station Exit on the Big C side and take a motorcycle taxi from there.
Map: https://maps.app.goo.gl/P9q1hb3SVyadWE8Y7
Benefits of working with us
- TOEIC language allowance
- Performance bonuses
- Health insurance
- Company holidays
- Free parking
- Quarterly parties and career growth opportunities