Head of Partnerships
Hello! We're Teya.
Teya is a payment and software service provider, headquartered in London serving small, local businesses across Europe. Founded in 2019, we build easy to use, integrated tools that enable our members to accept payments and boost business performance.
At Teya we believe small, local businesses are the lifeblood of our communities.
We’re here because we don’t believe there’s a level playing field that gives small businesses with a fighting chance against the giants of the high street.
We’re here because we see banks and legacy service providers making things harder for them. We don’t think the best technology or the best service should be reserved for those with the biggest headquarters.
We’re here to fight for a future where small, local businesses can thrive, and to commit the same dedication they offer all of us.
Become a part of our story.
We’re looking for exceptional talent to join our mission. We offer a chance to create impact in a high-energy and connected culture, while benefiting from continuous learning opportunities, a supportive community which is proud to serve our mission, and comprehensive benefits.
Your Mission
The Head of Partnerships owns our partner strategy and delivers scalable, profitable growth through the partner ecosystem. They will define the partnership vision, build high-impact alliances (e.g., ISVs, ePOS/PMS/ERP platforms, strategic resellers), and lead partner-sourced and partner-influenced revenue across priority segments. They will also be the executive relationship owner for key partners, driving joint value creation, shared roadmaps, and measurable commercial outcomes.
Responsibilities
Strategy and planning
Define the ecosystem strategy: target segments, partner archetypes, ICP alignment, selection criteria, and build/buy/ally decisions
Create the operating model: tiering, benefits, incentives, MDF policy, deal registration, co-selling rules of engagement, and partner lifecycle
Align with Product on integration roadmap and co-innovation opportunities; prioritise partners that unlock new use cases, distribution, or margins
Partner acquisition and growth
Source, negotiate, and close strategic partnerships (commercial terms, solution alignment, and joint GTM), owning executive relationships and contract governance
Build joint business plans (JBPs) with clear KPIs, marketing motions, enablement plans, and quarterly governance
Drive scalable co-marketing, co-selling, and other strategies to create qualified pipeline and revenue
Partner success and relationship management
Run a cadence of QBRs, solution reviews, and executive sponsorship; address blockers quickly and keep momentum
Ensure partners are enabled: sales playbooks, training, certifications, messaging, demo assets, and success metrics
Lead partner health and NPS; manage churn risk and expansion opportunities
Partner operations and analytics
Implement partner CRM/PRM workflows, deal registration, attribution, and accurate forecasting
Track and report partner-sourced and -influenced revenue, integration usage, ROI on MDF, win rates, cycle times, and coverage/gap analysis
Drive compliance, commercial policy and brand standards across all partnership activity
Leadership
Build and develop a high-performing team across partner acquisition, partner success, partner marketing and enablement, and partner ops
Foster cross-functional alignment with Sales, Marketing, Product, Legal, Finance, and Operations
Experience and Requirements
8–12+ years in partnerships/business development in fintech, payments, SaaS, or adjacent B2B domains
Experience in SME merchant ecosystems, ePOS/PMS/ERP integrations, acquiring/gateways, or embedded finance
Proven track record building a scalable partner programme and delivering revenue via ISVs/platforms, resellers, or marketplaces
Executive-level negotiation and relationship management; confident with complex commercial structures and multi-party value propositions
Strong GTM instincts: joint value propositions, pricing/packaging, co-marketing, and co-selling motions
Cross-functional leadership with Sales, Marketing, Product/Engineering, Legal, and Finance
Skills
Commercial acumen and financial fluency (unit economics, margins, CAC/LTV, MDF ROI)
Strategic thinking with hands-on execution; comfortable moving from design to doing
Structured relationship management: JBPs, QBRs, conflict resolution, and escalation
Data-driven operator: forecast hygiene, dashboards, and continuous improvement
Excellent communication, stakeholder influence, and executive presence
The Perks
Physical and mental health support through our partnership with GymPass giving free access to over 1,500 gyms in the UK, 1-1 therapy, meditation sessions, digital fitness and nutrition apps
Our company offers extended and improved maternity and paternity leave choices, giving employees more flexibility and support;
Cycle-to-Work Scheme
Health and Life Insurance
Pension Scheme
25 days of Annual Leave (+ Bank Holidays)
Office snacks every day
Friendly, comfortable and informal office environment in Central London
Teya is proud to be an equal opportunity employer.
We are committed to creating an inclusive environment where everyone regardless of race, ethnicity, gender identity or expression, sexual orientation, age, disability, religion, or background can thrive and do their best work. We believe that a diverse team leads to better ideas, stronger outcomes, and a more supportive workplace for all.
If you require any reasonable adjustments at any stage of the recruitment process whether for interviews, assessments, or other parts of the application—we encourage you to let us know. We are committed to ensuring that every candidate has a fair and accessible experience with us.