Head of People & Culture
About Numida
There are 20 million micro and small businesses (MSBs) across Africa, and traditional financial services are failing them.
Numida is on a mission to build digital financial services that help ambitious small business owners across Africa achieve their dreams. We started by building the best working capital loan product in the market, available to financially excluded businesses. That means instead of borrowing from unregulated informal lenders or family or friends, business owners apply via the Numida app in minutes and receive capital within a day.
Since 2021, we've provided more than $140 million in working capital to 100,000+ businesses in East Africa, and we are excited to do more to serve this $5 billion market. We are Uganda’s first and only YC-backed startup and are also backed by world-class investors such as Serena Ventures, Onafriq, Breega, and 4Di Capital. In 2025, Numida was recognized by the Financial Times as the 17th fastest-growing company in Africa, and by the World Economic Forum as a Technology Pioneer.
Find out more at https://numida.com.
The Role:
Numida is entering a phase where how we scale matters as much as how fast we scale. We are hiring a Head of People & Culture to design the organisation we need next — not just manage the one we have today.
This role is about designing clear structures, roles, and accountability in our operations and across our company, enabling leaders to implement scalable people systems that support growth across countries and products. You will be a strategic partner to the CEO and leadership team, and a hands-on builder of people foundations.
Your Responsibilities
Organisational Design & Operating Model
Design and continuously evolve Numida’s org structure to support ambitious and fast growth, product expansion, and geographic scale
Define roles, spans of control, decision rights, and accountability across teams
Lead workforce planning in partnership with Finance and functional leaders
Support reorganisations and change management with clarity and care
Culture & Change
Translate Numida’s values into observable leadership behaviors and role model our way of working and expectations for leaders
Act as a steward of culture during growth, reorganisation, and change
Maintain employee engagement and trust through transparency and fairness
Leadership Enablement & Manager Effectiveness
Build and roll out a practical manager framework (expectations, rhythms, feedback, performance)
Coach senior leaders and people managers
Design leadership development interventions that are lightweight but effective
Performance, Talent & Succession
Design performance management systems that reinforce accountability and outcomes
Build clear career paths and progression frameworks that retain high performers and provide visibility of growth paths across the organization
Lead succession planning for critical roles
Ensure underperformance is addressed early and fairly
Scalable People Foundations
Build simple, robust HR systems, policies, and processes that scale across countries
Ensure compliance with labor laws and governance requirements across our geographies
Establish reliable people data and dashboards to support decision-making and insights that build trust in the people function
Partner with Finance on headcount planning, compensation frameworks, and cost discipline to remove operational frictions
Skills & Qualifications
8+ years in leadership roles in scaling organizations; People / HR leadership is a plus
Demonstrated experience in org design, leadership development, and systems building.
Comfortable operating at both strategic and execution levels.
Strong business acumen; able to connect people's decisions to financial and operational outcomes.
Can thoughtfully apply AI to people systems, manager enablement, and decision-making to support scale and efficiency (without over-engineering or losing the human element).
Deep understanding of East African labor contexts is a strong advantage.
Self-confidence, integrity, high energy, empathy, and a sense of humor to navigate diverse cultural contexts.
Who You Are
A believer that small business growth in Africa will drive community development, economic growth, and wide-scale poverty reduction
A self-driven, results-oriented high achiever who thrives in ambiguity
A professional with unwavering integrity, high ethical standards, and a strong sense of accountability
A decisive leader and problem solver who efficiently gathers information and assesses situations with a systems approach to recommend the best course of action
An organized planner who excels at outlining priorities, goal setting, devising, and executing action plans
A great communicator using effective communication tools and techniques
How We’ll Reward You
This is a full-time, high-growth role in an ambitious African fintech. We are an unconventional business driven by a strong mission and organizational values. Our workplace is inspiring, collaborative, and fun.
You will receive:
A competitive salary and benefits commensurate with experience
Have the opportunity to work with a dynamic and diverse team based in Kampala, Nairobi, Kigali, and Johannesburg.
Employee share options are also available for this position, giving you ownership in Numida’s overall success.