Is the Helpdesk Support role at Ustechsolutions2 remote?

The Helpdesk Support role at Ustechsolutions2 is an on-site position located in Columbus.

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Helpdesk Support

Ustechsolutions2Columbus1d ago

Job Details:
• Responsible for 1st shift M-F receiving, resolving, escalating and monitoring customer issues/requests.
• Provides immediate assistance and problem resolution, whenever possible for service inquiries concerning utilization and information regarding all computer systems applications,
• telephony and paging systems, personal computers and mobile devices.

Qualifications

• Critical tasks performed by this area also include communicating, tracking and reporting computing environment outages.
• Experience with Windows 7 and Office 2010 required; Apple/Mac experience a plus; strong customer service background is preferred; prior phone based IT Support experience is good but not required.

Additional Information

Kushal kumar

IT Recruiter

US Tech Solutions

Phone No. #201-932-1539

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