Operation Manager

🌍 About Hopae

At Hopae, we’re building the world’s most trusted digital identity platform — private, secure, and built for real life.

We believe identity should be in your control — not locked behind outdated systems or centralized gatekeepers.

Our technology powers instant, privacy-first verification for people and businesses worldwide — across fintech, credentials, supply chain, and gaming.

Backed by top global investors, Hopae operates across Seoul, Paris, and San Francisco, bringing together exceptional talent from over 10 nationalities.

We move fast, think globally, and build products that define the future of identity.

💡 Why You’ll Love It Here

• Global DNA: Work with exceptional peers across Seoul, Paris, and San Francisco

• High Impact: Build technology shaping the global trust and identity landscape

• Ownership Culture: No micromanagement — full trust, full accountability

• Elite Standards: Work fast, learn fast, and grow with world-class peers

• Inclusive & Respectful: 10+ nationalities, diverse perspectives, one vision

• Growth Mindset: Access mentorship, leadership visibility, and continuous learning

🎯 What You Will Do

As an Operations Manager, you'll play a key role in building scalable systems and solving real operational challenges across the company. You’ll work cross-functionally to improve efficiency, reduce friction, and support key business functions as we grow.

• Identify and fix inefficiencies in day-to-day operations through automation, documentation, and scalable workflows

• Design and implement new processes across teams, including internal knowledge bases and self-service tools

• Support the executive team with high-priority tasks, time-sensitive research, and strategic project execution

• Manage administrative functions such as office ops, record keeping, onboarding, HR documentation, and asset tracking

• Coordinate vendor relationships, financial documentation, and routine finance tasks (expense processing, invoice management)

• Assist with grants, compliance requirements, and government support program documentation

🧠 Who You Are

• You have 3+ years of experience in operations, administration, or business management, preferably in a fast-growing startup or tech company

• You're a natural problem-solver who can identify inefficiencies and implement practical solutions without constant direction

• You have strong financial acumen and are comfortable with numbers, budgets, and basic accounting principles

• You're detail-oriented but can see the big picture, balancing immediate needs with long-term scalability

• You excel at multitasking and can juggle multiple priorities while maintaining high quality standards

• You're fluent in Korean and/or English, with excellent written and verbal communication skills

• You're tech-savvy and quick to learn new tools and systems (experience with ERP, HRIS, or financial management software is a plus)

• You thrive in ambiguity and can build structure from scratch in a dynamic environment

⚡️ Fast Facts

• 💰 $6.5M+ raised from top global investors

• 📦 2.6M+ downloads of our sd-jwt-js library

• 🌍 10+ nationalities across 3 hubs

• 🔬 82 eID research projects completed

• 🌐 3 projects accepted into the OpenWallet Foundation

🎁 Benefits

• Unlimited PTO

• Remote-friendly work model

• Real ownership from Day 1

• High-impact, global product

• Multicultural, respectful team

🧭 Interview Process

1. Recruiter Intro Call (30 min) – Get to know Hopae

2. Functional or Technical Interview (45 min) – Dive into your skills

3. Culture Fit Conversation (45 min) – Collaboration & alignment

4. Offer 🎉

Note: The process may vary slightly depending on the role.