Housekeeping Runner
- Deliver clean linen, towels, robes, and amenities to guest floors in a timely manner.
- Replenish housekeeping pantries according to par stock levels.
- Stock and maintain housekeeping carts with required supplies and amenities.
- Remove soiled linen, trash, and recycling from service areas and guest floors.
- Coordinate with Laundry to ensure continuous linen availability.
- Assist Room Attendants during high occupancy or peak periods.
- Respond promptly and courteously to guest requests (extra towels, pillows, toiletries, baby cots, etc.).
- Deliver items within established service time standards (e.g., 10–15 minutes).
- Greet guests professionally and maintain a polite, well-groomed appearance.
- Respect guest privacy and follow Do Not Disturb (DND) policies.
- Maintain cleanliness and organization of back-of-house corridors and storage areas.
- Report maintenance issues, damaged items, or safety hazards immediately.
- Adhere to chemical handling guidelines and safety data sheet (SDS) standards.
- Comply with fire, life, and safety regulations.
- Participate in regular safety training sessions.
- Follow hotel grooming, hygiene, and uniform standards at all times.
Qualifications
Qualification:
• Middle or Secondary Education + Additional training or certificates in the relevant field is a plus.
Experience:
• A minimum of 1 year of experience in hotel industry.
• Proven experience working in a top luxury resorts is a plus.
• Experience working in remote island locations is a plus.
• Experience using industrial cleaning equipment and products is a plus.
Technical skills:
• Excellent organization skills.
• Superb customer service to our guests.
• Able to resolve guest complaints and queries promptly and in a polite manner.
• Must be detailed knowledge of, and comply with, all housekeeping policies, procedures, and standards.
• Fluency in English or another language, written and verbal communication.
• Knowledge of a second language is a plus.
• Time management
Additional Information
WORK WITH CONSTANCE
🌿 Join a team where well-being, career development, and collaboration are at the heart of everything we do.
- We believe in continuous learning and growth to help our teams achieve their full potential.
- A strong family spirit is part of our identity, we support and care for one another.
- We offer international career opportunities, allowing you to develop within a renowned luxury hospitality group.
- Our passion for luxury hospitality is reflected in every detail of the guest experience.
- We are committed to environmental and societal contributions, integrating sustainability into everything we do.
🌿We want our team members to feel valued and supported, offering a work environment that encourages excellence, personal growth, and cultural diversity. By nurturing employee satisfaction, we create a positive mindset that naturally translates into exceptional guest service.
🌿 Be part of a company that values people, innovation, and excellence.