Housing First Caseworker - Oxford
At Beam, you get to do work that matters for the world. We’re solving the world's toughest social problems with an incredible team, tech and AI. And we’re growing fast 🚀
It’s not easy. Nothing worth doing ever is.
Join a company at the forefront of social impact, driving first-of-its-kind positive change. You’ll be part of a high-performance culture where you'll make a huge impact, rapidly progress your career, and truly enjoy your work.
From top-tier coaching and personal development budgets to competitive salaries, we take care of everyone who works at Beam.
We’ve already seen incredible growth from our Magic Notes product, helping case workers save over 8 hours of admin per week. From social workers and NHS clinicians to mental health practitioners and safeguarding specialists, over 50,000 frontline workers across the UK are now using Magic Notes regularly to deliver faster, more human-centred support. We’re also launching globally, helping practitioners across the USA, EU, and Australia make a difference.
As a Housing First Caseworker at Beam, you will have the opportunity to transform the lives of disadvantaged people by helping them transition into their own long-term housing. You’ll be at the forefront of our Housing First programme in Oxford, specifically designed to support those whose needs aren’t met by traditional homelessness services.
You’ll take on a leading role supporting a small, dedicated caseload of members, ensuring they successfully sustain stable housing provided by the Council. This is a high-impact, deeply relational role where you’ll provide a wide range of member-led support - from guiding someone through the practicalities of moving into a new home to boosting their autonomy through personalised coaching and skill development. By connecting members with their community and essential support services, you’ll help them build lasting confidence and independence.
This role requires you to attend in-person in Oxford daily to provide the personalised, face-to-face support our members need.
You’ll be
Delivering Intensive Housing Support – Providing direct, person-centred assistance to a small caseload. This includes helping members move into and maintain their homes, navigating tenancy responsibilities, and crafting personalised action plans to reach their unique goals.
Acting as a Navigator and Advocate – Playing a critical role in coordinating multiple services. You’ll work alongside drug and alcohol services, housing officers, and healthcare providers, advocating for your members to ensure they have a comprehensive support network.
Building Trust and Independence – Forging deep, meaningful relationships with members who have often experienced long-term trauma. You’ll use your excellent casework skills to build back their trust in systems and support them in engaging with their local community.
Harnessing Technology for Impact – Using Beam’s AI-powered technology and G-Suite to increase your efficiency. As homelessness rises, you’ll learn to leverage these tools to streamline your casework and ultimately provide better, faster support to your members.
Creative Problem-Solving – Wearing your "problem-solving hat" to overcome unique barriers. Since Housing First members often face complex challenges, you’ll regularly research and find creative, non-traditional ways to help them achieve stability.
Driving Measurable Progress – Working towards targets focused on housing retention and member wellbeing, ensuring we deliver a tailored and lasting impact in the lives of our members.
You are
Experienced with Complex Needs – You have a background in rough sleeping outreach, drug and alcohol services, or a similar frontline role. You understand the Housing First model and how to apply trauma-informed care in practice.
Compassionate and Humble – You have deep empathy for people in tough situations and understand that trauma can play out in unexpected ways. You’re someone who sticks with your members through their ups and downs.
Determined and Resilient – You’re an "ideas person" who is energised by hard challenges. You understand that changing lives isn't easy, and you have the grit to find new and better ways of doing things.
A Confident Communicator – You can set clear boundaries while communicating effectively with a diverse group of people, from vulnerable members and local residents to Council partners and stakeholders.
Proactive and Collaborative – You’re comfortable working independently across Oxford while collaborating closely with the wider Beam team to ensure comprehensive and flexible support for the whole cohort.
Data-Informed – Alongside your humanity, you appreciate the importance of data-driven decision-making. You understand that maintaining accurate casework records is vital for reporting and service improvement.
About Beam
Our team of 200+ embraces a hybrid working approach, enjoying 2-3 days of vibrant collaboration in our beautiful Shoreditch co-working space, fully equipped with rooftop views, an onsite barista and kitted out gym.
We’ve picked up an armful of awards for our work, including one from our former Queen. We've also been named by WIRED as one of London's 10 hottest startups and by LinkedIn as a Top 15 UK Startup. Meanwhile, we've been covered in the media literally thousands of times, including the likes of The FT, BBC, TechCrunch, Forbes and The Guardian.
We’re also proud to be backed by some of the world's leading tech investors and entrepreneurs, including the founders of Booking.com, Calm, Shazam and Dropbox.
Perks
Generous EMI-qualifying share options
Access to therapy, coaching, classes & content - powered by Oliva
Your own financial well-being coach, through Bippit
Generous Holiday - 25 days with 3 additional days over the Christmas period + bank holidays
Work remotely up to 6 weeks a year
Eligible for a 6-week sabbatical after 3 years in service
Nursery scheme through Gogeta
Healthcare cover through Benenden Health
Enhanced parental leave: Primary Caregiver leave 18 weeks and Secondary Caregiver leave 4 weeks
£200 WellBeam budget for activities enhancing wellbeing and professional development
Annual membership to Shoreditch Exchange gym (London office only)
Pension scheme where we contribute 3% of your salary and you contribute 5%.
Free subscription to the Calm meditation app
Discounted bike and accessories with Cyclescheme, and tech products with Techscheme
Start your journey to a more impactful career today. We're excited to hear from you.
Reasonable adjustments:
Beam is committed to fostering an inclusive, diverse, and supportive work environment for all employees. This policy extends to our hiring practices.
We recognise that some candidates may need additional support during their hiring process to give them the best chance of being a success. To ensure that all candidates have an equitable opportunity during their process, we are committed to providing reasonable adjustments where required.
If you require a reasonable adjustment to be made during your process, please let your Talent Partner know. We encourage you to share this information, but there is no obligation to do so.
Please be reassured that any reasonable adjustment requests will not be taken into account when making a decision about your candidacy.