IT Business Analyst - Supply Chain and Logistics
Who are we
We are a vibrant tech company that augments and empowers technical teams for both international and Greek clients. What sets us apart is our unique blend of coaching, continuous learning, and innovation, forming an ecosystem where professionals don’t just contribute, they grow.
By joining Agile Actors, you don’t just work on cutting-edge solutions: You become part of diverse, dynamic teams where every step is a new career milestone. Our tech professionals augment teams that are global leaders in their domains, such as Austrian Post, Red Hat, Swissquote, and others.
We are firm believers that work should be more than just a job: It should be a place where people thrive. That’s why we’re proud to be officially certified as a Great Place to Work 2026, a recognition that reflects our commitment to creating an environment where talent, passion, and growth flourish.
Our values
Having a purpose
Being adventurous
Being Agile
Respect and Empower
Authenticity and Trust
Evolving through our clients
Who will succeed in this role
We’re looking for tech professionals with purpose, curiosity, and passion, people who see challenges as opportunities and want their work to have real impact. If solving problems excites you and collaborating with others inspires you, you’ll feel right at home with us.
At Agile Actors, being part of our team means being adventurous and agile, ready to embrace new ideas and adapt to dynamic environments. You’ll join one of our local teams in Athens, working with talented clients to deliver solutions that shape the future of technology. As you grow through projects with global leaders, you’ll be constantly evolving, while being supported in an environment built on trust, respect, and empowerment.
Responsibilities
As a Business Analyst, you will work closely with agile teams and stakeholders to ensure the successful delivery of high-quality technical solutions aligned with business needs.
You will:
- Collaborate with Agile team members to gather, analyze, and document business and system requirements.
- Ensure alignment between business objectives and technical implementation.
- Translate business needs into structured user stories, detailed tasks, and workflow/system diagrams that enable engineers to implement solutions effectively.
- Collect and define scope for all systems involved within your squad or department.
- Propose optimal technical and functional solutions in collaboration with architects, engineers, and other stakeholders.
- Identify, document, monitor, and resolve risks and issues throughout project execution.
- Identify dependencies early and proactively manage them.
- Coordinate with vendors by communicating technical scope and requirements and evaluating technical and financial proposals.
- Ensure timely involvement of all required stakeholders and maintain delivery timelines.
- Facilitate effective communication across IT and commercial domains.
- Work within Agile environments (Scrum, Kanban, or Scrumban), using tools such as Jira.
- Contribute to continuous improvement within your team and Chapter community.
- Understand architectural directions and ensure proposed solutions align with target architecture.
Requirements
- Bachelor’s or Master’s degree in Computer Science, Engineering, Information Systems, or a related field (or equivalent professional experience).
- Minimum 3 years of experience as a Business Analyst or in a similar analytical/functional role.
- Prior working experience or strong domain knowledge in Supply Chain and/or Logistics industries (e.g., transportation, warehousing, fulfillment, distribution networks, postal/logistics systems).
- Strong analytical thinking and problem-solving skills.
- Experience working in Agile product development environments (Scrum, Kanban).
- Experience in writing clear requirements, user stories, and acceptance criteria.
- Ability to manage non-elastic deadlines and navigate delivery risks.
- Excellent communication skills with the ability to collaborate across technical and business stakeholders.
Nice to Have
- Full exposure to the Software Development Lifecycle (SDLC).
- Hands on experience in SQL and familiarity with database management systems.
- Experience working with distributed systems.
- Understanding of microservices architecture.
- Exposure to large-scale or scaled agile environments.
Benefits
What's in for you
- Tailored Remuneration Package that recognizes your expertise with a competitive salary
- Private Health Care Insurance to ensure your physical well-being.
- Ticket Restaurant Card
- Psychological Support through a professional helpline for you and your family, with 5 free sessions included to promote mental well-being.
Developmental Benefits
- Internal Coaching Program empowers your growth, with experienced coaches supporting both technical and soft skills development.
- Personal Development Plan tailored with your coach to align with your career aspirations.
- 360° Continuous Feedback Model to keep your skills and performance aligned with your goals.
- Unlimited Training & Learning resources to cover all aspects of your professional growth, including access to various online platforms such as Udemy, Coursera, and Pluralsight from day one.
- Career Development Pathways that offer mentoring, leadership programs, and opportunities to enhance both technical and leadership skills.
- Chapters (Internal Communities) for sharing knowledge, mentoring, and shaping technology’s future.
- Diverse Customer Ecosystem offers dynamic opportunities for career growth and development.
- Onboarding Buddy to support and guide you from day one.
Working model
- Flexible Working conditions tailored to your assigned account.
- Work-Life Balance with a culture that promotes flexibility and sustainability.
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